IT Application Analyst (Laboratory)
About The Position
The IT Application Analyst is responsible for providing technical production support and system administration to ensure optimum system performance and resolution of technical issues that impact the utilization of applications/systems throughout the enterprise specific to Laboratory Information Systems. The IT Application Analyst provides technical expertise in defining, developing, implementing, testing and supporting solutions for business/clinical applications at Christiana Care related to the Laboratory operations. The position will be responsible for maintaining computer systems in support of the Laboratory Middleware, Laboratory instrumentation connectivity, Blood Bank Information system, Digital Pathology System, Point of Care Testing and the Outreach areas, as well as the design of information systems solutions to help these areas operate optimally. Support of legacy Laboratory Information System (SCC Soft Computer)
Requirements
- Bachelor’s degree in computer science, business administration, science or closely related discipline, or commensurate academic & work experience
- Experience with HL7
Nice To Haves
- Experience in a Cerner PowerChart, EPIC and/or Soft Computer environment is desirable.
- Experience supporting Laboratory systems in a hospital or a healthcare environment is desirable.
- A combination of education and experience may be substituted.
Responsibilities
- Application support for multiple software applications, identifying and resolving application issues effectively and in a timely manner.
- Work with HL7 Interface design and documentation (Cloverleaf/Bridges).
- Instrument middleware and interface design and documentation with a variety of laboratory instruments and analyzers.
- Analyzes computing needs in the department and configures current applications or develops new applications to support them.
- Incorporates feedback from the appropriate departmental personnel as applications are configured or developed.
- Seeks input from other Christiana Care technical resources and/or vendor input to resolve application issues when appropriate.
- Develops expertise in the applications used in the supported departments.
- Becomes knowledgeable regarding the departmental work processes and the overall IS environment. Uses this knowledge to ensure that systems operation contributes to optimization of work processes and patient care.
- Participates in an “on call” rotation, responding to support calls in a timely manner
- Provides input into or may lead the development of milestones, deliverables, project plans and timelines to assure that technical tasks/aspects are addressed.
- Participates in the preparation and execution of test plans and test scripts, including reiterations as necessary.
- Ensures that results are documented, and feedback is provided to responsible parties.
- Ensures that the application is adequately tested, and all high priority issues are resolved or worked around in a satisfactory manner before the system begins production operations.
- Creates and maintains thorough electronic documentation regarding software applications and technical environment.
- Support the key software systems used by the Christiana Care Laboratory: SCC Soft Computer(SoftLIS), Data Innovations Instrument Manager(Lab Middleware), Abbott Middleware(AMS), Telcor, AccuChek, iStat, Sysmex Caresphere and BloodTrack.
Benefits
- Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12-week paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
- ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
- To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
