IT Analyst II

Auria Solutions • Sidney, OH

79d • Onsite

About The Position

Auria is a leading global supplier of highly engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide. We are currently searching for IT Analyst II to join our team at our Sidney Plant in Sidney, Ohio.

Requirements

• Associate's or bachelor’s degree in Information Technology, Computer Science, or a related field preferred
• 3+ years of IT support experience, preferably in a manufacturing or industrial environment
• Ability to travel up to 10% of the time to North American Plants
• Knowledge of networks, servers, databases, computing, and other technical components that make up an organization's IT systems.
• Ability to troubleshoot complex problems, identify root causes, and implement effective solutions.
• Adaptability in a fast-paced manufacturing environment.
• Proactive approach to system maintenance and improvement.

Nice To Haves

• Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.
• Familiarity with manufacturing technologies, such as MES, PLCs, or SCADA systems are a plus
• Familiarity with ERP solutions such as QAD or PLEX

Responsibilities

• Provide onsite and remote technical support for manufacturing IT systems, including hardware, software, and network components.
• Troubleshoot and resolve issues related to production systems, devices, and applications in a timely manner.
• Perform regular system maintenance to ensure optimal performance and reliability of IT infrastructure.
• Support hardware and software upgrades, patches, and updates to meet manufacturing requirements.
• Monitor system performance and proactively address potential issues.
• Work closely with production teams to understand IT requirements and ensure alignment with operational goals.
• Collaborate with engineering and operations teams to implement and integrate new technologies.
• Provide training and guidance to manufacturing staff on IT tools and systems.
• Ensure the security and stability of the IT infrastructure, including networks, endpoints, and shop floor systems.
• Monitor and maintain network connections between production systems and enterprise IT.
• Implement and enforce IT policies, standards, and best practices in the manufacturing environment.
• Log and manage IT incidents and service requests using ticketing systems.
• Document solutions, system configurations, and troubleshooting procedures.
• Generate reports on IT support activities and system performance for management review.
• Ensure IT systems comply with industry regulations and company policies.
• Support initiatives to enhance safety through the use of technology in the manufacturing environment.
• Other Duties as Assigned

Benefits

• An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
• Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
• Parental Leave and Adoption and Surrogacy Benefits for salaried employees
• Tuition Reimbursement available for eligible employees to continue education
• Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
• Salary Continuation & Long-Term Disability (LTD)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees