IT Administrator/Consultant

Jonas Software•Cincinnati, OH

4d•Hybrid

About The Position

The successful candidate will be responsible for maintenance and administration of our internal network and will also assist with customer intake, data import/migration, and Tier 2/3 support. This is a hybrid position which requires approximately 40% onsite attendance in our Cincinnati office. Division of duties will vary from week to week, but a mix of roughly 60% consulting / 40% IT administration is expected.

Requirements

At least 2 years' experience in a small or midsized organization involving technical ownership of network, servers, and software
Strong understanding of network technology and concepts, including routers, switches, wireless endpoints, etc.
Good working understanding of SQL, including basic server administration and ability to create and execute SQL queries
Pleasant and diplomatic demeanor when working with client technical and project teams
High level of ownership and responsibility for assigned tasks

Nice To Haves

Experience with vmWare or other enterprise hypervisors such as Hyper-V
Basic Azure administration experience (app registrations, Entra ID, user/groups, etc.)
Experience working with or within law firms is a strong plus

Responsibilities

Analyze customer data needs and assist with migration of data from on-premises and cloud sources to BEC database formats
Act as primary technical contact for clients on assigned projects; assist with client Entra ID setup, Exchange configuration, Azure app registration, and similar technical objectives
Prepare and revise technical articles and documentation, such as installation guides and KB articles, as needed
Manage the internal network, including servers, hardware, workstations, VPNs, and other system components, in our Cincinnati office
Coordinate with IT staff at our parent organization to ensure that corporate IT policies and security processes are implemented and consistently followed
Install and update software and hardware as needed; anticipate and report future needs for system replacement or augmentation
Perform regular backups of network data and take other necessary steps to ensure data integrity
Maintain inventories of hardware, software, and other technology assets; manage related contracts and provide invoices
Perform occasional after-hours and weekend administrative tasks, including installation of upgrades and patches, as required
Provide occasional technical support as needed to employees regarding network connectivity and similar issues