IT Administrative Assistant (In Office)

Hogan Transportation•Saint Louis, MO

6d•Onsite

About The Position

The Information Technology Administrative Assistant is responsible for providing support to the Vice President of Information Technology, and IT department in managing day-to-day IT administrative functions. This position requires a technically savvy individual who is extremely well organized and adept at communicating both verbally and in writing with stakeholders across the organization.

Requirements

High School Diploma, Associates/Bachelors preferred
2+ years experience in an administrative support role
Familiarity with IT terms and specifications an asset
Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks
Demonstrated ability to work well both independently and as a member of a team
Excellent oral and written communication skills
Ability to handle sensitive information with a strict level of confidentiality
Ability to adhere to defined processes and procedures and suggest improvements
Strong organizational skills, attention to detail and ability to prioritize multiple tasks

Responsibilities

Manages phone calls to ensure information is transmitted, as appropriate.
Serve as coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements
Manage hardware ordering process and coordinate inventory of IT assets
Coordinate contracts with vendors and suppliers, including managing invoicing, and payment processes
Manage vendor invoices and work closely with the finance department to ensure they are paid accurately and on time
Keep IT licenses and leases up-to-date
Provide project coordination assistance with special projects and any other duties as assigned by Vice President of IT
Escalate issues to management
Serve as an administrator for all tasks within the department including recording minutes, arranging schedules of events, proof-read documents, etc.
Manage procurement of inventory including documenting all equipment assigned to staff members
Responsible for tracking hardware and software inventory
Familiarize and assist end-users on basic software, hardware and peripheral device operation and use
Works with vendor support contacts to resolve technical issues within the desktop environment
Arrange and prepare equipment for shipping/receiving and distribution accurately and promptly
Preparing and willing to do any other reasonable and lawful instruction/task on time and correctly
Manage time efficiently and effectively; set priorities appropriately and schedule calls
Ability to maintain professional demeanor under stress and operate within customer support standard and operating procedures
Prepare communications, such as memos, emails, invoices, reports and other correspondence
Fill in for corporate Receptionist as needed (Lunch, breaks, PTO, Etc.).
Other duties as required