IS Systems Analyst I
About The Position
Overview: Provides administrative and development support for the Nationwide Children’s Hospital REDCap system. This position serves as the primary support contact, collaborating with REDCap Project Teams, approving functionality requests, and offering project support for various inquiries. The analyst is responsible for system validation and testing, ensuring compliance with regulatory standards, and delivering training and support to end users. Job Description Summary: Analyzes, designs, implements, and maintains systems to support business requirements. Ability to work flexible schedules to meet job requirements; requires 24/7 on call after-hours support. Job Description: Essential Functions: Carries out systems analysis and translates business requirements into technical specifications. Tests and debugs systems to ensure they are functioning properly. Provides technical support and troubleshooting for systems issues. Designs and develops new systems by analyzing requirements, constructing workflow charts, and diagrams. Maintains documentation of system design, testing, and implementation. Collaborates with cross-functional teams to ensure that systems are integrated and aligned with business needs. Trains end-users to use new or modified software or applications. Stays up-to-date with emerging trends and technologies in the field of information systems to ensure that systems are optimized and efficient.
Requirements
- Associates degree or equivalent experience, required.
- Familiarity with data management systems and spreadsheet, database, and presentation graphics knowledge.
- Technical aptitude with working knowledge of application functionality and integration between desktop clients and servers, including applications, databases, storage, and web services.
- Must have a basic understanding of all technology hardware and interfaces as it relates to healthcare medical, business and/or clinical systems.
- Basic working knowledge of client-server.
- Strong attention to detail, analytical skills, ability to problem solve, and communicate complex problems.
Nice To Haves
- Bachelor's degree, preferred.
- ITIL certification or training, preferred.
- 3 years of combined experience providing information technology support, or equivalent education, preferred.
- Experience in a healthcare environment, preferred.
- Experience with relational databases and data analysis, preferred.
- Experience in designing user interfaces, preferred.
Responsibilities
- Carries out systems analysis and translates business requirements into technical specifications.
- Tests and debugs systems to ensure they are functioning properly.
- Provides technical support and troubleshooting for systems issues.
- Designs and develops new systems by analyzing requirements, constructing workflow charts, and diagrams.
- Maintains documentation of system design, testing, and implementation.
- Collaborates with cross-functional teams to ensure that systems are integrated and aligned with business needs.
- Trains end-users to use new or modified software or applications.
- Stays up-to-date with emerging trends and technologies in the field of information systems to ensure that systems are optimized and efficient.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
