IS Support Technician

Vancouver Clinic • Vancouver, WA

1d • $25 - $35

About The Position

We are looking for an experienced Information Systems Support Tech to build and deploy new PC, laptops, printers and communication connections. Requires broad technical knowledge of PC troubleshooting, diagnostic testing, and repair. Prefer those with experience in managing and deploying devices through Microsoft Intune. Possess strong administrative skills with Microsoft 365 (M365) services. Proficient in mobile device management (MDM), including configuring and troubleshooting iOS devices. Schedule: Monday - Friday between 7:00am to 5pm, will include occasional evening and weekend work, and on-call rotation. Hiring Range: $25.32 to $32.25 commensurate with experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Troubleshoots and assists in the resolution of user reported hardware/software problems, and makes repairs to personal computers, laptops, printers, and communication connections. Build and deploy new PC, laptop, and thin client hardware and software utilizing both approved Windows image tools as well as basic operating system media Runs basic diagnostic tests. Liaison with vendors to troubleshoot/resolve major issues. Manages warranty and non-warranty service issues with third party vendors.

Requirements

• Proven ability to communicate effectively, both in written and oral form.
• Proven ability to work as part of a team, in a fast-paced production-oriented environment.
• Ability to prioritize, highly organized.
• High school diploma or equivalent.
• Minimum of one year of relevant work experience required.
• Experience working with technical hardware such as processors, memory, hard-drives, NIC’s, required.
• Valid Driver’s License in good standing.
• Driving record must meet Vancouver Clinic standards.

Nice To Haves

• Prefer those with experience in managing and deploying devices through Microsoft Intune.
• Possess strong administrative skills with Microsoft 365 (M365) services.
• Proficient in mobile device management (MDM), including configuring and troubleshooting iOS devices.
• A+ certification strongly preferred.

Responsibilities

• Troubleshoots and assists in the resolution of user reported hardware/software problems, and makes repairs to personal computers, laptops, printers, and communication connections.
• Build and deploy new PC, laptop, and thin client hardware and software utilizing both approved Windows image tools as well as basic operating system media
• Runs basic diagnostic tests.
• Liaison with vendors to troubleshoot/resolve major issues.
• Manages warranty and non-warranty service issues with third party vendors.

Benefits

• Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED