IS Organizational Change Management Specialist (IS OCM)

Nationwide Children's HospitalColumbus, OH
2d

About The Position

IS Change Management Specialist supports IT-driven initiatives by developing and executing strategies to ensure successful adoption of new technologies, processes, and systems. This role focuses on stakeholder engagement, communication planning, training coordination, and impact analysis to minimize resistance and maximize user adoption. Job Description Summary: Leads and coordinates organizational change management activities for IS initiatives by applying structured OCM methodologies and communication tools. Plans and coordinates delivery of IS communications support requests and promotes organizational awareness and operational adoption of changes. Job Description: Essential Functions: Leads organizational change management activities and workstreams for IS initiatives, ensuring integration with overall project plans. Prepares IS OCM documentation, including stakeholder analysis, change readiness assessments, OCM and communication plans, and develops key messages for targeted audiences. Coordinates meetings with stakeholders, change sponsors, communications partners, and project leads to plan and execute change management activities and events. Defines and tracks success metrics to measure adoption, readiness, and effectiveness of change initiatives, and recommend improvements. Creates and maintains IS communication materials. Responds to operational requests for OCM support.

Requirements

  • Active enrolment or completion of a bachelor’s degree from accredited university, or equivalent experience, required.
  • Applied knowledge of OCM and communication processes and tools.
  • Exceptional written and verbal communication skills.
  • Planning, facilitation and relationship building skills.
  • Proficient use of MS Word, PowerPoint, SharePoint, and Excel.
  • Familiarity with basic project management approaches and tools.
  • 2 years of experience leading change management initiatives or project workstreams, including OCM, communications, training, or business analysis activities, required.

Nice To Haves

  • Change management or project management training or other professional certifications, preferred.

Responsibilities

  • Leads organizational change management activities and workstreams for IS initiatives, ensuring integration with overall project plans.
  • Prepares IS OCM documentation, including stakeholder analysis, change readiness assessments, OCM and communication plans, and develops key messages for targeted audiences.
  • Coordinates meetings with stakeholders, change sponsors, communications partners, and project leads to plan and execute change management activities and events.
  • Defines and tracks success metrics to measure adoption, readiness, and effectiveness of change initiatives, and recommend improvements.
  • Creates and maintains IS communication materials.
  • Responds to operational requests for OCM support.
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