IS Intern - Information Services (Per Diem, Temporary, Days)

Enloe Health • Chico, CA

11d • $19 - $25

About The Position

The Information Services Intern may perform a variety of duties including provide exceptional customer support and service for first call resolution. They will be responsible for accurate, timely and detailed recording of issues in the IS ticketing system. The Intern will perform imaging, configuring, deploying, modifying, and troubleshooting computer hardware/software at the desktop level. The Intern will provide ongoing technical assistance to users on system setups or modifications. They will assist with researching, applying and implementing information privacy and security standards. Additionally, the Intern will create and run reports as well as provide project management assistance: scheduling, producing meeting minutes, creating project plan outlines, entering data.

Requirements

• Currently enrolled in a two or four year technical or business degree program
• Ability to communicate effectively, verbally and in writing
• Interpersonal skills necessary to work collaboratively
• Ability to interact effectively with clients having a broad range of computer knowledge and ability
• Ability to work as a team member
• Must be able to fulfill the essential functions of the position

Nice To Haves

• 3 months experience administrative or scheduling duties
• 3 months experience in providing technical and customer support
• 3 months experience configuring MS Office applications, Microsoft operating systems, and PCs and printers

Responsibilities

• Provide exceptional customer support and service for first call resolution
• Responsible for accurate, timely and detailed recording of issues in the IS ticketing system
• Perform imaging, configuring, deploying, modifying, and troubleshooting computer hardware/software at the desktop level
• Provide ongoing technical assistance to users on system setups or modifications
• Assist with researching, applying and implementing information privacy and security standards
• Create and run reports
• Provide project management assistance: scheduling, producing meeting minutes, creating project plan outlines, entering data

Benefits

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees