IS Field Services Technician - Atlanta

Piedmont Healthcare Inc.•Atlanta, GA

2d•Onsite

About The Position

At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future. This position involves performing analytical, technical and administrative work in the planning, installation and support of new and existing desktop and laptop systems, printers, wireless devices and peripherals. The technician will communicate with end users to determine needs, schedule work, and provide basic training on all hardware and some software. Responsibilities also include configuring and deploying laptops in a corporate wireless environment, providing on-call support in a 24 x 7 environment, and responding to, diagnosing and resolving personal computer, workstation and application-related problems through discussion with users, delivering remote technical support for Piedmont Healthcare.

Requirements

H.S. Diploma or General Education Degree (GED) Required
1 year of work experience in IS Field Services Required

Nice To Haves

Associate’s Degree from a recognized college or university in an IS related field Preferred

Responsibilities

Perform analytical, technical and administrative work in the planning, installation and support of new and existing desktop and laptop systems, printers, wireless devices and peripherals.
Communicates with end users to determine needs, schedule work, and provide basic training on all hardware and some software.
Configure and deploy laptops in a corporate wireless environment.
Provide on-call support in a 24 x 7 environment.
Responding to, diagnosing and resolving personal computer, workstation and application-related problems through discussion with users, delivering remote technical support for Piedmont Healthcare.