IS Field Services Technician - Mountainside

Piedmont Healthcare Inc.•Jasper, GA

3d•Onsite

About The Position

At Piedmont Healthcare, employees are encouraged to pursue a shared purpose, be their best, and receive recognition for their contributions. Leaders are supportive and invested in employee success. The company offers wellness programs and comprehensive total benefits and rewards. The position involves performing analytical, technical, and administrative work in the planning, installation, and support of new and existing desktop and laptop systems, printers, wireless devices, and peripherals. It also includes communicating with end users to determine needs, schedule work, and provide basic training on hardware and some software. The role requires configuring and deploying laptops in a corporate wireless environment and providing on-call support in a 24x7 environment. Responsibilities also include responding to, diagnosing, and resolving personal computer, workstation, and application-related problems through discussion with users, and delivering remote technical support for Piedmont Healthcare.

Requirements

H.S. Diploma or General Education Degree (GED)
1 year of work experience in IS Field Services

Nice To Haves

Associate’s Degree from a recognized college or university in an IS related field

Responsibilities

Perform analytical, technical and administrative work in the planning, installation and support of new and existing desktop and laptop systems, printers, wireless devices and peripherals
Communicate with end users to determine needs, schedule work, and provide basic training on all hardware and some software
Configure and deploy laptops in a corporate wireless environment
Provide on-call support in a 24 x 7 environment
Respond to, diagnose and resolve personal computer, workstation and application-related problems through discussion with users
Deliver remote technical support for Piedmont Healthcare