IS Business Relationship and Enterprise Applications Manager
About The Position
The Business Relationship and Enterprise Application Manager reports to the Sr. Director of Information Services and partners closely with global business leaders to drive technology-enabled solutions and improvements. This role leads planning and execution of key initiatives, ensures that enterprise systems—especially JD Edwards EnterpriseOne—are secure, reliable, and aligned with business goals, and oversees a team of analysts, administrators, and developers. The manager maintains a deep understanding of business processes, identifies opportunities for innovation, and ensures effective communication of priorities and project updates across the organization. The ideal candidate is customer-focused, collaborative, and motivated by solving complex challenges and driving projects to successful completion.
Requirements
- Requires a bachelor’s degree in computer science, information systems, business administration, or a related field (master’s degree preferred), along with extensive experience in IT and enterprise applications: at least 10 years in application and integration development, 7 years implementing/supporting enterprise systems (ERP, CRM, etc.), 7 years specifically with JD Edwards EnterpriseOne, and 5 years in business systems analysis or management.
Responsibilities
- Maintain an enterprise application roadmap aligned to business strategy and oversee the full application lifecycle.
- Collaborate with stakeholders to identify needs, evaluate solutions, and lead successful technology implementations.
- Communicate project updates and decisions clearly through various channels (written, presentations, executive updates).
- Analyze and redesign business processes to improve data quality, security, and integration across systems.
- Manage application integrations (ERP, CRM, BI, etc.) and support QA/testing with internal and external technical resources.
- Ensure reliability, performance, and security of mission-critical applications (including JD Edwards EnterpriseOne).
- Develop team capabilities through coaching, mentoring, performance reviews, and workforce planning.
- Manage vendors, contracts, licensing, and ensure compliance with governance and regulatory requirements.
- Utilize strong technical and business skills—including analytics, planning, Microsoft O365 tools, and enterprise solution experience—to support digital transformation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
