Cabarrus VIR Clinic - IR Services Coordinator

Lumexa Imaging•Charlotte, NC

17h•Onsite

About The Position

The IR Coordinator is involved in the day-to-day flow of the Interventional Radiology clinic. They are a key part of the daily operations ensuring that patients are scheduled and taken care of in a timely manner, and that the proper insurance authorizations for scan and procedures are in place prior to ordering. The IR Coordinators act as the liaison between patient, insurance carrier and provider team (internal and external).

Requirements

High School Education
1-3 years’ experience
Clinical details of procedures performed within Interventional Radiology
Computer literate and various computer applications required for pulling medical records and scheduling patient appointments
Knowledge of medical terminology and radiology procedures
Knowledge of insurance processes
Knowledge of Charlotte Radiology policies, procedures, and guidelines, along with some Atrium policies, procedures, and guidelines
Excellent interpersonal, written, and verbal communication skills
Strong computer skills
Excellent organization skills, and multi-tasking
Ability to develop and maintain a good working relationship with providers, peers and patients
Ability to compile, analyze and accurately report data

Nice To Haves

Bachelor's Degree
Radiology experience
Medical office experience

Responsibilities

Coordinate patients’ appointments to include consultations, imaging and Interventional Radiology procedures with the appropriate provider
Understand and explain clinical details of procedures and scans to patients and their families
Process new patient referrals, ensuring appropriate documentation and imaging is available prior to appointment, ordering if needed
Maintain databases to assist with tracking of pertinent clinical related data
Maintain effective communication with provider teams (internal and external) to ensure that highest patient care is given
Work with insurance carriers to obtain insurance authorizations for all imaging exams and procedures ordered by IR physicians