Invoice to Cash Manager

Reyes Coca-Cola Bottling•Niles, IL

1d•$95,040 - $118,800

About The Position

The invoice to Cash Manager oversees the entire Invoice to Cash team including Collections, Credit, Cash Application, Deductions, AR Support, Route settlement and equipment control. This role is responsible for ensuring customer satisfaction, maintaining relationships and identifying opportunities for automation and continous improvement while fostering a positive work environment. This position will partner with the pricing and sales teams to improve invoice to cash processes as well as resolve customer escalation issues.

Requirements

Bachelor's Degree in with 6 plus years of related experience and 3 plus years of people leadership experience or High School Diploma/General Education Diploma with 9 plus years of specific experience and 4 plus years of people leadership experience

Nice To Haves

Master’s Degree

Responsibilities

Oversee the entire Invoice to Cash team, including Collections, Credit, Cash Application, Deductions, Accounts Receivable (AR) Support, Route Settlement and Equipment Control
Ensure the team provides great customer service, maintains relationships and fosters a positive work environment
Identify opportunities for automation and continuous improvement for all aspects of the invoice to cash functions and processes
Collaborate with the Pricing and Sales teams to improve invoice-to-cash processes as well as resolve customer escalation issues
Define objectives and KPI’s, provide reporting and perform daily and monthly AR monitoring of the team’s progress
Support escalated issues with customers to resolve receivable delinquencies and/or discrepancies and take appropriate action on overdue accounts inclusive of recommendation of legal action
Other duties as assigned