BLAINE BROTHERS - INVOICE SPECIALIST

Blaine Bros Maintenance Inc•Blaine, MN

7h•Onsite

About The Position

$5000 SIGN ON BONUS If you are looking for a great place to continue your career, grow, and advance- let's talk!! We are a Minnesota based family-owned business with our main location in Blaine. As we continue to grow and expand, we are hiring Experienced Diesel Technicians for our Truck Shop. We are looking for someone who is detail oriented, has mechanical aptitude, and a strong work ethic. Awarded Star Tribune’s Top Workplaces 6 years in a row. We like to work hard, play hard, and take pride in everything we do! SCHEDULES: Monday- Friday 8am-4pm Essential Job Functions: Primary Responsibilities – Approximately 80% - 100% of time spent on: • Enters alpha-numeric data from RO into computer efficiently and accurately. This includes; recording information from vehicle; understanding and deciphering mechanic’s documentation of service / repairs; making necessary corrections to content and grammar, if needed; and determining that the necessary parts are listed and costed properly. Follow-up for clarification, as needed. • Compares entered data to source documents, deleting incorrectly entered data and reenters correct data • May clarify and verify accuracy of data to be entered • Create, lock and email invoices. • Use office machines to fax, scan and copy documents • Follow up on customer inquiries around invoice or account information • Enter, verify, submit invoice into customer portals as needed • Performs other duties as needed and/or assigned Secondary Res possibilities– 20% or less of time spent on an as needed basis may: • Provide back-up to other Truck Shop personnel • Estimate Trailer Shop jobs for customers • Answer phones and follow up on customer inquiries / needs; directing call to appropriate person when needed • Occasionally provide guidance to mechanics, if needed • Handle in-person customer inquiries providing excellent customer service

Requirements

Great organization and follow through skills
Excellent attention to detail
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to follow specific guidelines
Strong alpha-numeric data entry skills; ability to type 60 – 80 words per minute
Solid problem-solving skills and ability to make well informed decisions
Ability to work effectively under direct supervision and follow specific guidelines
Strong Customer Service
Excellent communication skills both verbally and in writing including strong interpersonal communication skills
Understanding of engines and repairs needed
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Near Vision - The ability to see details at close range (within a few feet of the observer).
Speech Clarity - The ability to speak clearly so others can understand you.

Responsibilities

Enters alpha-numeric data from RO into computer efficiently and accurately. This includes; recording information from vehicle; understanding and deciphering mechanic’s documentation of service / repairs; making necessary corrections to content and grammar, if needed; and determining that the necessary parts are listed and costed properly. Follow-up for clarification, as needed.
Compares entered data to source documents, deleting incorrectly entered data and reenters correct data
May clarify and verify accuracy of data to be entered
Create, lock and email invoices.
Use office machines to fax, scan and copy documents
Follow up on customer inquiries around invoice or account information
Enter, verify, submit invoice into customer portals as needed
Performs other duties as needed and/or assigned
Provide back-up to other Truck Shop personnel
Estimate Trailer Shop jobs for customers
Answer phones and follow up on customer inquiries / needs; directing call to appropriate person when needed
Occasionally provide guidance to mechanics, if needed
Handle in-person customer inquiries providing excellent customer service