Invoice Control Specialist

American Cruise Lines • Guilford, CT

2d • Onsite

About The Position

Invoice Control Specialist - Guilford, CT American Cruise Lines is the largest domestic cruise line with over 20 ships operating solely within the U.S. and is the only 100% American-owned and operated cruise line. Our goal is to share America’s Story on the finest American ships and deliver the best cruise experience across the country. We are searching for a Specialist, Invoice Control to join the Guest Experience Team. The position reports to the Manager, Guest Programs and is based out of our home office located in Guilford, CT. The Guest Experience Department is involved in many aspects of cruise operations including shore excursions, entertainment, enrichment, transportation, pre-/post-cruise hotel packages, land experiences, product development, and guest communications. The Specialist, Invoice Control will work closely with multiple Coordinators throughout the department, focusing primarily on invoice verification and processing, auditing and reconciling credit card expenses, and maintaining clear and accurate records for internal audits. The ideal candidate must be extraordinarily organized, accurate, detail-oriented, communicative, and must enjoy working within a team and thrive in a fast-paced, high-pressure environment. No field-related experience required; you will be fully trained. There will be upward mobility opportunities over time for the successful candidate. At American Cruise Lines, we are driven by our values— Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Requirements

• Ability to thrive in a fast-paced environment with absolute precision.
• Must be proficient in Microsoft 365; will be trained on other systems and applications
• Exceptional attention to detail.
• Exceptionally strong multi-tasking and critical thinking skills.
• Very strong written and verbal skills.
• Very strong organizational skills.
• Very strong math and analytical skills.

Responsibilities

• Collaborate between multiple departments (Guest Programs, Land Experiences, Product Development, Accounts Payable) to ensure accurate invoice control and timely payments to service providers.
• Cross-reference, audit and verify excursion, entertainment, enrichment, transportation and hotel contracts, service confirmations, and invoices using Microsoft 365 and ReQlogic software.
• Audit, approve and process Credit Card expenses.
• Work with leadership to resolve internal and external invoice and/or payment discrepancies.
• Perform significant administrative duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed