Invoice and Payments Product Associate

JPMorgan Chase & Co.•Columbus, OH
1h

About The Position

Join a team where your expertise in invoicing and payments helps shape best practices and drive continuous improvement. You will have the opportunity to make a meaningful impact, develop your skills, and contribute to a global organization that values professional growth. As an Invoice and Payments Product Associate in the Global Invoicing and Payments team, you play a key role in supporting payment operations and process enhancements. You will collaborate with internal teams and suppliers to ensure accuracy, efficiency, and compliance, while driving innovation and continuous improvement.

Requirements

  • Strong knowledge of procure-to-pay, invoicing, and payment processes
  • Proactive, analytical problem solver with attention to detail
  • Quick learner of new concepts and technologies
  • Skilled in root cause analysis and process improvement
  • Excellent prioritization, time management, and documentation abilities
  • Outstanding communicator and effective team player
  • Ability to meet deadlines, multitask, and deliver results efficiently
  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Client-focused, with strong listening and resolution skills
  • Creative thinker who challenges conventional practices
  • Commitment to driving continuous improvement

Responsibilities

  • Collaborate with internal teams to resolve payment and billing issues
  • Recommend and implement process improvements, including automation
  • Prepare reports, dashboards, and presentations to monitor key performance indicators
  • Ensure accuracy, efficiency, and compliance through audits and documentation updates
  • Manage service level agreements, standard procedures, and process maps
  • Lead and deliver training for internal teams and suppliers
  • Create and manage project plans for business and process improvement initiatives
  • Communicate regularly with senior management to drive continuous improvement
  • Support integration of teams and suppliers into payment and billing systems
  • Maintain up-to-date documentation for all processes
  • Foster a culture of collaboration and innovation

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
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