Investment Services Sales Assistant

Regions Bank • Hoover, AL

27d

About The Position

At Regions, the Investment Services Sales Assistant provides general administrative support to Financial Advisors (FAs) to help advisors focus on growing and retaining client relationships.

Requirements

• High School Diploma or GED
• Six (6) months of sales or client service support or closely related experience
• Demonstrated collaboration and relationship‑building capabilities
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, etc.)
• Proficient record‑keeping skills, including effective use of Client Relationship Management (CRM) Platforms
• Proven customer‑service orientation with a focus on client satisfaction
• Strong analytical and problem‑solving skills with keen attention to detail
• Strong collaboration and relationship building skills
• Strong time management and organizational skills
• Strong verbal and written communication skills

Nice To Haves

• Life Insurance License
• Financial Industry Regulatory Authority (FINRA) registrations including the Series 6, 7, 63, 65, or 66

Responsibilities

• Facilitates daily transactional support for the Financial Advisor, including processing money movements, trade requests, and other client service transactions related to the investment relationship
• Maintains accurate and up‑to‑date client records within CRM systems
• Responds to advisor and client inquiries within authorized limits, providing information, addressing general requests, and coordinating required documentation with the broker‑dealer and affiliated carriers
• Supports client onboarding activities and assists in the monitoring of first‑line risk and compliance requirements
• Contributes to sales and relationship‑management efforts by scheduling appointments, conducting follow-up calls, and preparing or maintaining client-facing marketing materials
• Collaborates with the advisor and internal operational teams to ensure timely fulfillment of client needs and to support both business development and client retention initiatives
• Supports FAs with miscellaneous administrative tasks as assigned
• Complies with internal policies and regulatory requirements

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED