Investment Operations Specialist

Northwestern Mutual - Greater Chicago•Skokie, IL

5d•$60,000 - $75,000

About The Position

We are a fast-growing Chicagoland wealth management firm seeking an Investment Operations Specialist to lead our client onboarding process, streamline trade workflows, and maintain portfolio accuracy. Our culture is fast-paced, collaborative, and client-centric. This role is ideal for someone confident communicating with high-net-worth clients who value precision, professionalism, and delivering exceptional client experience.

Requirements

Bachelor’s degree
Series 7, 63 and SIE required (or obtained withing 6 months of hire)
1-3 years of financial industry experience
Strong written and verbal communication skills
Highly organized, proactive, and able to manage multiple priorities
Resourcefulness and dependability with a strong work ethic

Responsibilities

Managing the account opening process and ensuring timely account opening and funding.
Conducting client calls to gather statements, compliance requirements and assistance with account transfers and rollovers.
Updating client account records within company database
Communicating effectively with clients in person, in writing, and over the telephone.
Collaborating with CPA and attorney partners for trust and complex account processes.
Assisting prospects and clients with online website registration and providing technical support when needed.
Securities trading across brokerage and advisory platforms
Communicating, implementing, and ensuring company compliance with policies and regulations
Managing assignments with frequently changing priorities and deadlines in a fast-paced environment
Performing other duties as assigned