Investment Operations Specialist

SWMG • Fort Worth, TX

7d • Onsite

About The Position

We are a financial advisory firm seeking a highly organized and detail-oriented Investment Operations Specialist to support our firm's operations. This role plays a vital part in ensuring a smooth client experience by managing account-related processes, handling documentation, and maintaining accurate records. The ideal candidate has strong administrative and account management experience, excellent communication skills, and a high level of accuracy when working with forms, client data, and internal systems.

Requirements

• Proven administrative or operations experience, preferably in account management, financial services, or client support
• Excellent written and verbal English communication skills
• Strong attention to detail and ability to manage multiple tasks accurately
• Has experience with CRM systems, document management, and online communication tools
• Professional, reliable, and able to maintain confidentiality with sensitive information
• Strong problem-solving skills and ability to work independently
• Must be available to work Monday to Friday, 8 AM - 5 PM CST onsite
• Please note that a personality and assessment test is required for this role

Responsibilities

• Support the full lifecycle of client account management, including new account setup, account maintenance, and transfer processing
• Coordinate and facilitate 401(k) rollovers and account transfers with accuracy and professionalism
• Complete and process all required forms and documentation promptly and correctly
• Maintain thorough and organized tracking of account activities and updates
• Communicate clearly and professionally with clients and internal teams to ensure all requests are handled efficiently
• Execute trading or transaction instructions as directed, ensuring compliance with firm policies
• Record all interactions, updates, and notes accurately in the firm's CRM system
• Provide general administrative and operational support to the team as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed