Investigator 3

State of Oregon • Portland, OR

12d • Hybrid

About The Position

The Oregon State Board of Nursing (OSBN), with the help of its staff, interprets the Oregon Nurse Practice Act, evaluates and approves nursing education and nursing assistant training programs, issues licenses and renewals, investigates complaints and takes disciplinary action against licensees who violate the Oregon Nurse Practice Act. OSBN also maintains the nursing assistant registry and administers competency evaluations for nursing assistants and provides testimony to the legislature and other organizations as needed. Investigator 3 Imagine an opportunity where you play a critical role in fulfilling OSBN’s mission to protect the public through regulatory excellence and promoting the wellness of our nursing professionals as well as fulfilling our vision of a safe and healthy Oregon promoted through a healthy and diverse nursing workforce . As a member of OSBN’s Investigations Department you will join a specialized team of professionals responsible for investigating complaints received pertaining to suspected violations of the NPA (Nurse Practice Act). Investigators present investigation findings and recommended actions, including disciplinary actions, to an appointed board tasked with deciding the best course of action to ensure both the safety of the public while recognizing the impact their decisions may have on nursing professionals. OSBN is looking for individuals who are excited to join an agency that is focused on creating a culture of respect for both the public and our nursing professionals. Are you the type of person who: Recognizes the importance of providing excellent customer service Is committed to performing sensitive and challenging work through a trauma informed lens Values internal (inter-disciplinary teams) and external (state agencies and community partners) collaborative partnerships If you answered “yes” then we may just be the organization you’re looking for, and you may just be the employee we’re looking for! We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency free of racism, discrimination, and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Requirements

• Four years of recent (within last ten years) full-time investigative experience.
• Specific examples include (but not limited to): Conducting all elements of fact finding investigations (criminal, civil, personnel, etc.) including: witness interviews, gathering and preserving evidence (according to the rules of evidence), and examination of associated records, data, and documents.
• Drafting and presenting investigation reports used in legal, civil and administrative hearings and proceedings.
• College-level courses in criminal justice, law, medical malpractice and risk management and nursing may be substituted on a year-for-year basis for up to one year of the required experience.

Nice To Haves

• Demonstrated experience and skill in conducting fair, unbiased and ethical interviews and investigations related to healthcare practices through a trauma informed lens
• Strong case management experience
• Strong analytical skills and comfort performing independent research, reviewing laws, rules and regulations, and analyzing conflicting allegations, testimony, and documentary records
• Comfortable performing tasks that involve high levels of ambiguity and confidentiality
• Proficiency in Microsoft Suite (Outlook, Teams, Excel)
• Demonstrated strong communication skills (verbal, written, crucial conversations)
• Experience with technical/report writing
• Public speaking experience preferred (board presentations and public testimony)

Responsibilities

• Case Management Evaluate cases for adherence to nursing practice standards and the Nurse Practice Act Effectively prioritize and manage assigned case load Enter relevant case information and documents into the database to track and monitor open cases
• Investigations Obtain and review documents and records from a wide variety of healthcare settings Conduct virtual interviews (licensees, witnesses, attorneys) Evaluate all information and evidence obtained throughout the investigation to determine if a legitimate violation has taken place Author comprehensive investigatory reports and provide disciplinary recommendations (if applicable)
• Board Activities Present completed investigations to the Board (virtual and in person) Participate in legal hearings in contested cases as required Draft legal documents related to Board actions
• Other duties as assigned

Benefits

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service
• Flexibility- Once the incumbent has gained the proficiency to perform work independently, this position is eligible for hybrid work, however in office work will be required for the following (subject to management discretion): department meetings, required trainings and in-person board meetings; other occasions for in office work may include agency all staff meetings and/or trainings.
• Work/life balance, including 11 paid holidays a year, and a competitive benefits package
• Advancement and learning opportunities that will help grow your career with the State of Oregon

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed