THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $81,722.00 - $89,378.00 The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Investigative Consultants are a team of former law enforcement investigators who have been deployed into each of the borough offices and at ECS to work with child protective specialists (CPS) on their investigations. They provide consultation and support on cases which involve allegations of child abuse or neglect and expert assistance on cases which have resulted in serious injury or death of a child. Investigative Consultants may accompany CPS in the field on complex cases and conduct interviews with children, family members, neighbors, school officials, law enforcement and other community members when necessary. Additionally, Investigative Consultants conduct training for Child Protective Services staff related to the techniques and strategies necessary for performing sensitive investigations as well techniques to enhance worker safety. The Protection Agent Level II will supervise complex and sensitive investigations related to children in the custody of ACS, including investigating allegations of child abuse and neglect, helping locate youth who have left or who are missing from foster care or DYFJ non-secure detention and/or placement facilities, and advising and training Child Protective Specialists (CPS), Child Protective Specialist Supervisors (CPSS) and other child protective staff and DYFJ staff in techniques and approaches for handling such cases in Children’s Services. Under managerial direction, with latitude for independent action and decision-making, is assigned to a child protective field office or special investigation unit, such as DYFJ, Emergency Children’s Services or the Office of Confidential Investigation. Under managerial direction, with wide latitude for independent action and decision-making, supervises the work of Protection Agents, Level I who conduct investigations and training for an assigned area, such as several boroughs. In addition to performing the duties of lower-level Agents, performs tasks such as the following: - Assigns and supervises Protection Agents throughout the city to assist child protective staff conducting investigations into allegations of child abuse and neglect, conduct interviews and interrogations, and collect evidence and other documentation for complex and sensitive child abuse and neglect cases. - Serves as a liaison between executive staff and protection agents. - Participates in the evaluation of subordinates. - Prepares written reports to the direct supervisor on the status of investigatory cases, training conducted, and other work performed. - Provide Training and assistance to Provider Agencies and ACS Staff to assist in gathering information to locate AWOL Youth. - Utilize investigative databases and review records to assist in developing leads to locate AWOL Youth. - Assigns and supervises Protection Agents to make field visits to assist in locating youth who are AWOL from a foster care, detention or placement setting. - Assign Protection Agent to re-interview parents, neighbors and relatives when provider agencies have not successfully located AWOL Youth. - Assigns and supervises Protection Agents to collaborate and share information with law enforcement so that once youth are located, law enforcement can take action to ensure the safe return of AWOL youth to a foster care, placement, or detention setting. - In the temporary absence of the Agent’s supervisor, may be assigned to perform the duties of that position.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree