Investigative Support Specialist
About The Position
Frasco is looking for an Investigation Support Specialist/Quality Control, with a primary focus on editing investigative reports for formatting, spelling, and grammatical issues to ensure they comply with company standards. This position supports investigative operations throughout the United States and is a fully remote position. Saturday’s & Sunday’s are a requirement in this positionCandidates must be able to work EST hours of 7:00a – 5:30p for all 10-hour shifts About Us: Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional offices nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.
Requirements
- Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information
- Self-motivated, self-directed, and able to work independently and in a team environment
- Ability to switch between tasks based on volume, due dates, and organizational priorities
- Ability to maintain confidentiality of information
- Strong organization and time management skills with the ability to prioritize and multitask
- PC literate, including MS Office products
Nice To Haves
- Associates or Bachelor’s degree preferred, minimum of a High School Diploma
- Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!
Responsibilities
- Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client-ready when finalized
- Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
- Update and annotate the corporate case management system with investigative notes and upload/save completed/edited reports
- Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
- Work closely with team members, regional managers, and service line directors
Benefits
- Paid Time Off and Paid Holidays
- Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
- 401K with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
