OPERATIONS & MGMT CONSULTANT II - SES - 67013083

State of Florida • Tallahassee, FL

1d • Onsite

About The Position

This is a highly responsible professional position within the Office of Inspector General. This position is responsible for managing complaints and planning, supervising, and performing investigations of the Agency for Persons with Disabilities. This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

Requirements

• Must understand and comply with standards for Offices of Inspectors General, and other standards specified in 20.055 F.S.
• A valid Drivers’ License or other efficient means of transportation.
• Knowledge of Microsoft 365.
• Knowledge of methods of compiling and analyzing data.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to understand, interpret and apply laws, rules, regulations, policies and procedures.
• Ability to review, analyze and evaluate data.
• Ability to determine the extent of compliance, the extent to which assets are accounted for and the reliability of accounting procedures utilized within an organization.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to plan and direct program activities.
• Ability to utilize problem-solving techniques.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to develop audit skills as necessary to assist with audit assignments
• Ability to work independently.

Responsibilities

• Receives, documents, and processes complaints, inquiries, and public records requests in accordance with office procedures. Maintains a complaint tracking spreadsheet and complaint files for all complaints, inquiries and public records requests received. Ensures that all complaints, inquiries, and public records requests are handled in a timely manner in accordance with established timeframes. Documents and requests extensions if established timeframes cannot be met.
• Assists the Inspector General with managing the office’s accreditation program.
• Conducts investigations in accordance with office procedures. Investigates allegations of employee misconduct and other improper activity as assigned by the Inspector General.
• Performs reference checks for new hires and re-hires as requested by the Office of Human Resources. Ensures that reference checks are completed in a timely manner and properly documented.
• Reviews Office of the Agency Director, Inspector General, Investigations records, and documents to ensure that all confidentiality provisions are met prior to distribution.
• Provides counsel and advice to agency officials on matters related to special studies and other related recommendations.
• Identifies, assesses, and investigates health and social service areas vulnerable to fraud and abuse. Conducts investigations of identified fraudulent activities as assigned by the Inspector General.
• Performs liaison activities with local law enforcement agencies, the Florida Department of Law Enforcement and the Office of Inspector General as part of the investigative process.
• Provides technical consultation to administrators and management staff on potential criminal activities uncovered during investigations.
• Assists the Inspector General with completing the office’s annual report.
• Performs other related duties and special assignments as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• Paid Maternity and Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed