INVESTIGATION SPECIALIST II - 42003614 1

State of Florida • Hialeah, FL

2d

About The Position

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES DIVISION OF CONSUMER SERVICESDIRECTORS OFFICE OPEN COMPETITIVE OPPORTUNITY The headquarters for this position is negotiable within Miami-Dade County.

Requirements

• A bachelor's degree from an accredited college or university or two (2) years of experience in conducting investigations, regulatory inspections or in law enforcement.
• Requires possession of a valid Class E driver license.

Responsibilities

• Conducts investigations in all program areas pursuant to the authority of the Department of Agriculture and Consumer Services, for alleged violations of Florida’s consumer protection laws.
• Develops efficient investigative plans, interviews witnesses, and takes sworn testimony.
• Gathers documentary evidence, conducts surveillance activities, and conducts fact-finding conferences.
• Negotiates agreements to settle or conciliate complaints when necessary.
• Maintains active caseload with a moderate level of supervision and reviews newly assigned cases within 10 days.
• Conducts background investigations on licensees or registrants to determine if an individual has falsified their license or registration application.
• Prepares and submits administrative reports and serves administrative orders, notices and subpoenas to applicants, licensees and/or witnesses.
• Prepares operational plans for regulatory inspections as required.
• Evaluates evidence of investigations and prepares detailed, factual and grammatically correct reports of investigation, which includes assembling evidence for consideration by legal counsel.
• Prepares cases for prosecution, working with other enforcement agencies when necessary.
• Prepares and processes administrative and civil orders, and subpoenas where applicable.
• Assists in preparation for court or administrative presentation of cases, including making appearances to give testimony when necessary.
• Confers with members of the Department’s Legal Staff, State Attorney’s Office and Department of Legal Affairs staff as needed.
• Offers suggestions as a subject matter expert in consumer regulation.
• Travels as necessary in the performance of these duties.
• Ensures that his/her immediate supervisor is informed of all matters relevant to investigations being conducted including the status and disposition of his/her case work.
• Ensures that the next available supervisor in the chain of command is informed in the event his/her immediate supervisor is unavailable.
• Submits, in a timely manner, database entries, periodic reports of activities, expense vouchers, time and leave requests, authorizations to travel, and other related documents and reports as required.
• Performs research necessary to answer questions and assist consumers and others in a variety of subject areas.
• Reviews current literature on consumerism to stay abreast of the latest developments.
• Provides field level input to supervisors on consumer related issues and offers suggestions during efficiency reviews of current procedures.
• May coordinate and assist with training new investigators.
• Uses mentoring techniques to train and encourage newly assigned personnel.
• Addresses a variety of consumer groups in person or through the media on duties and functions of the Division and preventive consumerism.
• This position is required to assist other sections within the Division as needed and performs related work and other tasks as required by management.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees