INVESTIGATION SPECIALIST I - 41000930

State of Florida • Orlando, FL

4d

About The Position

This Investigation Specialist I position is in the Office of the Attorney General within the Consumer Protection Division in Orlando, Florida.
This is a Civil Enforcement Investigative position as an investigations specialist (analyst). The successful candidate needs to be an individual that is a self-starter and able to deliver projects in a timely manner with minimal supervision. This position largely accepts projects from Investigators and/or Assistant Attorneys General with defined parameters and specific timelines for delivery. Projects may include researching and culling information from many sources both internally and externally. Additionally, this position will compile, analyze, and deliver reports upon the outcome of that analysis to further investigations or litigation. Candidates will review complaints, speak with complainants and witnesses, review documents including complaints and financial statements, provide analysis of trends emerging in complaints and violations of FDUTPA. This position may also require the analysis of bank accounts, the flow of money, and may include the use of software such as CFIS to aid in the tracking of financial transactions. This position requires strong computer skills and the desire and ability to stay abreast of emerging technology. The successful candidate will be required to maintain detailed notes of actions taken while assisting in developing investigations at the direction of others, as well as memos, charts, graphs and basic affidavits among other reporting documents. The candidate may be required to testify in court concerning activity that was completed while assisting in developing investigations. This position tracks consumer complaints, the types of complaints made, and the total loss alleged by complainants. Duties may also include identifying, validating, and providing documents necessary to provide restitution to consumers who have suffered a financial loss.
The ideal candidate will be detail oriented, and have strong time management and organizational skills, along with the ability to prioritize assignments, and should demonstrate a strong desire to protect consumers and resolve consumer complaints.

Requirements

• Four (4) years of relevant experience (experience in law enforcement, civil investigations, fraud or white-collar investigations, any financial-related investigations or analysis, general research and reporting, banking, accountancy, paralegal, or government agency experience reviewing and analyzing written consumer complaints); or
• An Associate degree (or 60+ semester hours of college) and 2 years of relevant experience as described above; or
• A Bachelor degree (or 120+ semester hours of college).

Nice To Haves

• Experience utilizing Excel in tracking trends, financial transactions, or providing statistical analysis.
• Experience drafting memoranda, reports, charts, graphs, or other means for documenting and communicating analytical findings.
• Experience utilizing OSINT and/or SOCMINT in skip tracing, researching, or to identify and develop leads.
• Degree in Criminal Justice, Finance, Accounting, Business, or Paralegal Studies
• Experience working in an investigative support role, especially relating to fraud, white collar crime, economic crimes, mail or wire fraud, and/or consumer protection.

Responsibilities

• Review and evaluate consumer complaints and provide analysis relative to trends in location, numbers, violations, and other important factors as may be assigned.
• Prepare memoranda, reports, spreadsheets, charts, graphs, and other related documentation to record and disseminate research, analysis, finding, and recommendations.
• Communicate with victims, witnesses, defendants, businesses, law enforcement investigators or any other persons or any other persons who may have information concerning ongoing investigations.
• Utilize critical thinking and analysis skills in recognizing trends and following monetary transactions.
• Develop strong computer skills leveraging OSINT and SOCMINT items such as internet searches, social medica, and public records to develop leads and information about specific case assignments.
• Competently use Excel and other software skills for analyzing trends in complaints, violations of FDUTPA, and tracing monetary transactions.
• Competently use software such as CFIS, Page Vault, VPNs, Adobe Pro, and the Microsoft Office Suite.
• Assist consumers with questions and general updates on matters under review, under the supervision and direction of the investigators.
• Assist investigators and attorneys with special assignments, which may require extended hours and/or travel outside the worksite.
• During a declared state of emergency, the ability to assist in the investigation of price gouging allegations which may include contacting consumers and businesses to identify and resolve complaints, conducting site visits at businesses to obtain statements and evidence, or serve process such as preservation letters and subpoenas. During the declared state of emergency, this may require working extended hours, weekends, and/or during holidays. This may also involve travel to other affected regions to provide support and assistance in meeting the price gouging enforcement mission of our office.
• Perform other assigned tasks and duties in a timely fashion as required.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees