Investigation Manager (Onsite)

RTX • Oklahoma City, OK

1d • Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: Oversee site Escape Management process, including root cause analysis (RCCA), population bounding, and leading cross functional investigations. Drive timely and effective escape resolutions through team accountability and collaboration. Facilitate and coach Problem Resolution Teams (PRTs) with specialized training. Enhance organizational RCCA proficiency and serve as a root cause analysis SME. Maintain CORE discipline, certifications. Lead the implementation of HMC Quality Clinics and maintain Quality Clinic metrics. Collaborate with Inspectors, PME, and Ops teams to resolve day-to-day issues. Collect and analyze data to minimize disruptions and eliminate nonconformances. Review FAIs, lead audits, and assist with 3rd-party audits. Implement continuous improvement initiatives and update QMS documentation. Communicate with leadership, business partners, and suppliers. Lead quality investigations, RCCA activities, and population bounding efforts.

Requirements

• Bachelor’s degree in technical field required (e.g., Engineering, Manufacturing, Quality) and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
• Familiarity with the 8D investigation process is required.

Nice To Haves

• Certification in RedX / 6 Sigma / similar data driven problem solving approach preferred.
• Strong analytical and problem-solving skills, with experience in RCCA methodologies (e.g., 5 Whys, Fishbone, Fault Tree Analysis).
• Familiarity with quality systems, escape management processes, and regulatory requirements.
• RTX CORE Champion certification or willingness to achieve certification within 12 months of hire.
• Experience in aerospace, defense, or manufacturing industries.

Responsibilities

• Oversee site Escape Management process, including root cause analysis (RCCA), population bounding, and leading cross functional investigations.
• Drive timely and effective escape resolutions through team accountability and collaboration.
• Facilitate and coach Problem Resolution Teams (PRTs) with specialized training.
• Enhance organizational RCCA proficiency and serve as a root cause analysis SME.
• Maintain CORE discipline, certifications.
• Lead the implementation of HMC Quality Clinics and maintain Quality Clinic metrics.
• Collaborate with Inspectors, PME, and Ops teams to resolve day-to-day issues.
• Collect and analyze data to minimize disruptions and eliminate nonconformances.
• Review FAIs, lead audits, and assist with 3rd-party audits.
• Implement continuous improvement initiatives and update QMS documentation.
• Communicate with leadership, business partners, and suppliers.
• Lead quality investigations, RCCA activities, and population bounding efforts.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager