Inventory Specialist

Petco•Butte, MT

1d•Onsite

About The Position

Want to help pets live their best lives? Petco is where pets and pet people go to make a real difference, create an exciting career path, feel welcome, and nurture wellbeing. Petco's core values emphasize doing what's right for pets and people, putting pets and pet parents at the center of everything, fostering fun through passion for pets, and working as one team to drive success. Petco has been serving pets for over 60 years, providing meals, toys, supplies, and expert support. The company believes in the universal truths of pet parenthood and supports every aspect of the pet-human bond. With over 29,000 partners, Petco nurtures this bond in more than 1,500 stores across the U.S., Mexico, and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco Love, founded in 1999, supports local animal welfare groups and has helped find homes for approximately 7 million animals. As an Omni Specialist, you play a key role in delivering seamless, efficient omnichannel experiences, connecting customers to products when and how they want them. With a primary focus on Ship-from-Store (SFS) and Omni Channel execution, you support daily operational excellence within the Pet Care Center (PCC). This includes ensuring accurate picking, packing, shipping, and inventory flow, while also supporting merchandise receiving, stocking, and customer service as needed. This role is ideal for someone who enjoys operational precision, teamwork, and problem-solving in a fast-paced environment.

Requirements

High school diploma or GED required, or equivalent work experience.
Strong attention to detail and organizational skills.
Basic math proficiency and above-average communication skills.
Ability to follow processes while applying sound judgment when needed.
Strong teamwork and problem-solving skills.
Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
Strong knowledge of animal care, husbandry, and maintenance practices.
Demonstrated ability to educate others and communicate effectively.
Strong customer service mindset with an aptitude for selling behaviors.
Basic business, math, and inventory management skills.
Strong organizational, interpersonal, and communication skills.
Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Nice To Haves

Genuine interest in animals and their care preferred.
High school diploma or GED preferred.

Responsibilities

Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners.
Adhere to and promote all safety, loss prevention, and operational procedures.
Escalate issues or concerns appropriately to the Leader on Duty.
Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor.
Support customer interactions using Petco’s selling model as needed.
Contribute to a collaborative, inclusive team culture focused on shared success.
Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping.
Support efficient Omni Channel execution to reduce processing time through process familiarity and operational discipline.
Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines.
Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
Analyze on-site conditions versus plan, identify variances, and recommend or implement corrective actions.
Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard.
Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections.
Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor.
Support special projects and additional operational tasks as assigned.
Ensure accurate, timely execution of SFS and Omni Channel processes.
Maintain operational standards across backroom and sales floor environments.
Support inventory accuracy, replenishment, and merchandise presentation.
Follow all policies, procedures, and safety standards.
Process register transactions accurately and efficiently when supporting the sales floor.
Deliver a positive customer experience through professionalism and teamwork.