Inventory Specialist

HajocaHuntersville, NC

About The Position

Are you a problem solver with excellent organizational skills? Do you thrive on providing an exceptional customer experience? Are you safety conscious and service-oriented? If so, we’d like you to join our Warehouse team as an Inventory Specialist. About the Role: You will: Ensure the replenishment queue is cleared each day. This task is accomplished by relocating material from bulk/secondary locations to primary locations. Cycle Counts. Work through daily, system driven cycle counts. Diagnose and resolve any inventory discrepancies encountered while performing replenishments and cycle counts. This is accomplished by verifying all locations and receiving documents where necessary. Work with team members to identify and correct process deviations through coaching and developing newer associates. Assist with credits. Identify and list materials to be credited to customer. Forward information to Material Returns Coordinator for processing. Assist with material location. When “missing” material is encountered, trace movements and identify errors in put away or picking process. Make your manager aware of process or training deficiencies. Assist customers at Will Call Counter when necessary to keep wait times lower, and when assigned Will Call teammates are on vacation or must be absent from work (as directed by supervisor) Assist teammates in the Receiving department when necessary because of an escalated number of deliveries or when assigned Receiving teammates are on vacation or must be absent from work (as directed by supervisor). Assist with consignment location inventories and operations as required or assigned by supervisor. General warehouse duties as required or assigned by supervisor. Maintain neat and orderly workspace. Perform all job functions in accordance with the company’s Safety Standards.Successfully complete required safety and compliance training programs as assigned.Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: 1+ year of warehouse inventory handling experience Knowledge of products sold at the Profit Center preferred Additional Requirement: This position will also monitor vendor shipments, receipt of merchandise, and returned goods and ensure the PC meets or exceeds fill rates, service levels, in stock rates while assisting with the resolution of inventory discrepancies where needed. Diagnose and resolve any inventory discrepancies encountered while performing replenishments and cycle counts, verifying the appropriate documentation when necessary Trace movements and identify errors in the put away or picking process when “missing” material is encountered Meet or exceed the Profit Center targets for fill rates/service levels, in stock rates, annual inventory turns, and slow-moving/devalued/overstock inventory levels. Perform required file maintenance to products, buy lines, price and buy matrices; communicate with Product File Administrator as necessary. Negotiate and maintain profitable partnerships with suppliers and vendors.

Requirements

  • 1+ year of warehouse inventory handling experience
  • Read, write, speak, and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Nice To Haves

  • Knowledge of products sold at the Profit Center preferred
  • Possess outstanding customer service and communication skills.
  • Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
  • Possess a high level of attention to detail and accuracy.
  • Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
  • Be able to proactively research and analyze data and solve problems.
  • Possess strong organization and multi-tasking abilities with the capacity to manage multiple priorities and deadlines effectively.
  • Know of, be able to apply, and practice safety precautions in a warehouse and material handling environment.
  • Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
  • Be able to learn and operate the computer-related systems used for warehouse operations.

Responsibilities

  • Ensure the replenishment queue is cleared each day.
  • Relocate material from bulk/secondary locations to primary locations.
  • Work through daily, system driven cycle counts.
  • Diagnose and resolve any inventory discrepancies encountered while performing replenishments and cycle counts.
  • Verify all locations and receiving documents where necessary.
  • Work with team members to identify and correct process deviations through coaching and developing newer associates.
  • Identify and list materials to be credited to customer.
  • Forward information to Material Returns Coordinator for processing.
  • Trace movements and identify errors in put away or picking process when “missing” material is encountered
  • Make your manager aware of process or training deficiencies.
  • Assist customers at Will Call Counter when necessary to keep wait times lower, and when assigned Will Call teammates are on vacation or must be absent from work (as directed by supervisor)
  • Assist teammates in the Receiving department when necessary because of an escalated number of deliveries or when assigned Receiving teammates are on vacation or must be absent from work (as directed by supervisor).
  • Assist with consignment location inventories and operations as required or assigned by supervisor.
  • Perform general warehouse duties as required or assigned by supervisor.
  • Maintain neat and orderly workspace.
  • Perform all job functions in accordance with the company’s Safety Standards.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
  • Monitor vendor shipments, receipt of merchandise, and returned goods
  • Ensure the PC meets or exceeds fill rates, service levels, in stock rates while assisting with the resolution of inventory discrepancies where needed.
  • Meet or exceed the Profit Center targets for fill rates/service levels, in stock rates, annual inventory turns, and slow-moving/devalued/overstock inventory levels.
  • Perform required file maintenance to products, buy lines, price and buy matrices; communicate with Product File Administrator as necessary.
  • Negotiate and maintain profitable partnerships with suppliers and vendors.
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