Inventory & Database Support

Productivity Inc•Plymouth, MN

2d•$27 - $29•Hybrid

About The Position

We are looking for a person to assist our busy Advanced Supply department in maintaining customer inventory systems. This position requires strong computer skills, attention to detail, and the ability to work effectively in a team environment. Productivity is a distributor of Machine Tools, Tooling and Accessories, Industrial Supplies, Robotics, and Services that help organizations overcome production challenges, streamline their operations and increase profitability.

Requirements

2+ years of experience working in related positions.
Proficient in computer and database systems, with experience in data manipulation, mapping, reporting, efficient data entry, and field merging.
Advanced Excel skills and Microsoft Access knowledge required. Ability to quickly master new technology and software.
Ability to troubleshoot and resolve problems effectively.
Work well in a fast-paced, ever-changing environment. Ability to be flexible and proactive.
Demonstrates strong attention to detail and effective organizational skills.
Excellent customer service skills with a high level of professionalism.
Ability to work effectively in a team environment with strong time management skills.

Responsibilities

Import, enter, and maintain accurate records across multiple systems, including pricing, order quantities, item updates, purchase orders, receiving, and employee data.
Complete customer requests accurately and maintain customer databases remotely.
Manage and fulfill all label and card requests within the AS Box.
Create and maintain barcode descriptions for items as needed.
Communicate effectively and collaborate with team members to support customer-specific requirements.
Follow up on and troubleshoot issues to resolve customer questions in a timely manner.
Generate weekly and monthly customer and internal reports, including Rubber Tree reporting.
Process customer billing activities.
Provide software support, with a focus on Fast Track.
Support Tool Crib staff during on-site customer interactions as needed.
Develop and maintain documentation for new and existing internal processes.
Prepare quotes for internal use.
Provide backup support for Tool Crib operations as required.
Perform other duties as assigned.