Inventory Control Specialist

EBSCO Industries IncHoover, AL

About The Position

The Inventory Control Specialist is a key member of the operations team responsible for maintaining accurate inventory records, supporting order fulfillment, and providing reliable data to cross-functional partners including Sales, Customer Service/Order Entry, Demand Planning, and Warehouse Control. This role requires hands-on experience in inventory management and a strong ability to communicate inventory positions, flag risks, and support day-to-day operational execution.

Requirements

  • Bachelor's degree in Operations Management, Supply Chain, Business, or related field (or equivalent experience)
  • 4+ years of experience in an inventory, operations, supply chain, or logistics role
  • Hands-on experience with inventory management and order processing
  • Clear and effective communication skills with cross-functional teams including Sales, Customer Service, and Warehouse operations
  • Proficiency in ERP systems and Microsoft Excel
  • Strong attention to detail, organizational skills, and a problem-solving mindset

Nice To Haves

  • Experience working with vendors, carriers, and/or 3PL partners
  • Familiarity with KPI reporting or dashboarding tools (Power BI, Tableau, or similar)
  • Understanding of Lean, Six Sigma, or continuous improvement methodologies
  • Experience in a high-volume, fast-paced operational environment

Responsibilities

  • Maintain accurate inventory levels across distribution centers and channels
  • Perform and support inventory transactions, cycle counts, and reconciliations; investigate and resolve variances
  • Monitor inventory trends to identify potential risks such as shortages, excess stock, and obsolescence
  • Collaborate with Demand Planning to help align inventory levels with forecasted demand and make allocation decisions with Order Management when need based on Demand Planning.
  • Support end-to-end order processing to ensure accurate, timely fulfillment
  • Assist in resolving order discrepancies, allocation issues, and customer-impacting exceptions in partnership with Customer Service/Order Entry
  • Adhere to internal SOPs, SLAs, and customer-specific requirements
  • Serve as a reliable point of contact for inventory-related inquiries from Sales, Customer Service/Order Entry, Demand Planning, and Warehouse Control
  • Communicate inventory positions, order status, and operational risks clearly and in a timely manner
  • Support alignment across teams on priorities, service levels, and day-to-day execution
  • Track and report inventory KPIs including inventory turns, fill rate, order accuracy, on-time delivery, and backorders
  • Prepare accurate operational reports and summaries for the operations team and leadership
  • Maintain data accuracy and consistency across ERP, WMS, and reporting systems
  • Coordinate inbound and outbound shipments with vendors, carriers, and warehouse teams
  • Track vendor performance related to lead times, fill rates, and shipment accuracy
  • Communicate shipment status, delays, and risks to relevant internal stakeholders
  • Identify opportunities to improve inventory accuracy, streamline workflows, and reduce operational inefficiencies
  • Contribute to continuous improvement initiatives and assist in developing or updating SOPs
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