Inventory Control and Quality Assurance Manager

Vgm Group, Inc•Waterloo, IA

2d•Onsite

About The Position

VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States to provide coverage to all 50 states. For more information, visit Fulfillment and Logistics Partner for CPAP Resupply and Orders | VGM Fulfillment . What’s more? At VGM Group, we are 100% employee owned. Click to view more about VGM! Position Summary: An Inventory Control and Quality Assurance Manager (ICQA Manager) within VGM Fulfillment is responsible for inventory management, movement, quality standards, and controls for all VGM warehouse locations and facilities. With a focus on optimizing inventory accuracy, reducing shrinkage, and supporting overall supply chain efficiency to include ensuring inventory is tracked and managed from delivery of inventory to site locations to delivery to patient, the manager will develop and implement departmental plans to ensure accurate inventory levels, efficient storage, and timely replenishment across all warehouses and distribution centers. As ICQA manager, it is important that you have an expert understanding and knowledge of all outbound, inbound, inventory, and quality activities affecting the business and its operations. This role is responsible for departmental and applicable key performance indicators [KPIs]. The ability to effectively lead a team while ensuring efficient and effective inventory management procedures are implemented and practiced in each warehouse facility is imperative to success. Functions of the Inventory Manager role will include operating a forklift, reach truck, or electric pallet jack. Operation of this equipment is considered safety-sensitive falls within the parameters of VGM Fulfillment’s Drug-free Workplace Policy.

Requirements

Bachelor’s degree in supply chain management, logistics, or related field strongly preferred, or equivalent education and experience
5+ years of experience managing inventory logistics within the warehousing and distribution industry
Experience developing complex and strategic supply chain management plans, processes and procedures across multiple locations
Proficient in inventory management systems
Experience working with Microsoft Office 365 products, specifically Dynamics 365 (D365)
Ability to enforce and uphold VGM policies and procedures
Ability to develop, influence, and coach direct and indirect reports
Ability to multitask and prioritize key department initiatives
Ability to delegate, follow up, and hold themselves and others accountable
Ability to understand and speak to departmental KPIs
Demonstrate exemplary verbal and written communication skills
Be willing and adapt to change to support business objectives
Ability to stand and walk throughout the facility 75% of the workday
Ability to lift, push, and slide product and equipment typically weighing up to 15lbs, and some weighing up to 30lbs
Ability to react quickly and move quickly to various locations throughout the building as needed by the operation
At least 50% of daily time dedicated to being “on the floor” available to assist associates and other personnel
Strict adherence to all physical safety standards
Visual abilities to include reading, distance vision and peripheral vision

Responsibilities

Develop and implement inventory management plans, controls, policies, and procedures
Manage inventory levels across all locations, ensuring regular cycle counts and audits occur
Oversee warehouse inventory storage, quality controls and standards, continuously seeking opportunities to improve and streamline inventory movement and organization
Ensure efficient inventory management and accurate quality of the movement inventory across all warehouses and distribution centers
Create, uphold, and document standard operating procedures for inventory management
Maintain thorough understanding of standard operating procedures and ensure ability to answer any questions relating to standard procedures
Monitor aggregate inventory levels and ensure accurate inventory records in the system
Collaborate with supply chain and other cross-functional teams to ensure inventory accuracy and tracking
Continuously identify areas for improvement, creating and implementing process improvements as needed to enhance inventory accuracy and efficiency
Generate and analyze inventory reports to identify trends and areas for improvement, reporting to leadership regularly
Collaborate with procurement and operations teams to align inventory levels with demand forecasts
Collaborate with transportation and warehouse team members to maintain seamless operations and aggregate inventory levels
Ensure compliance with company standards and regulatory requirements
Responsible for leading and developing assigned team members, inclusive of completing annual reviews, weekly timecards, and any time off requests
Develop team members through consistent feedback, performance managing as needed and in collaboration with manager and HR
Allocate resources and labor as needed to meet department KPIs and goals
Enforce department-related incentive programs as approved by operations and finance leadership
Operate material handling devices like forklifts, follow safety procedures, maintain precise records of all product movements, and implement quality control measures
Maintain compliance, safety, and quality standards by ensuring strict adherence to company policies and procedures
Act as a primary point of contact for site safety initiatives, taking lead to cascade objectives to the team and act on safety inspections to identify and mitigate potential hazards and complete all necessary documentation
Lead by example in following safety protocols and encouraging reporting of safety concerns
Train employees on operational, inventory, and quality standards, procedures, and protocols
Communicate regularly with and report on team performance to leadership
Embody the VGM Power of One Principles
Perform other duties as assigned