INTERVIEWING CLERK - 60059498

State of Florida•Fort Lauderdale, FL

About The Position

The position of Interviewing Clerk is a paraprofessional position assigned to the Office of Economic Self-Sufficiency with primary responsibility for reviewing applications to collect demographic information and/or provide information and referral services. This position is ideal for someone who has excellent computer/data entry skills, a high degree of organizational skills and enjoys the challenge of tight deadlines. Location: Lauderdale Lakes. Applicants interested in working in counties/cities other than listed will need to apply for positions advertised for those specific areas on the PeopleFirst System Annual Salary: $34,760.00. Annual salary listed does not include an additional bi-weekly competitive area differential (CAD) of $48.80. Internal salary appointments are determined according to DCF Salary policy.

Requirements

A high school diploma or its equivalent and two years of clerical or public contact experience.
College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 class room hours for each year of the required experience.

Responsibilities

Determines eligibility for expedited food assistance services
Explains eligibility to applicants and recipients applying/receiving public assistance
Enters client data into database based on intake of caller information
Maintains necessary files and records
Completes general clerical duties including using computer to input data of clients who are applying for public assistance benefits
Answers phones
Uses photocopy machine, scanner and other office equipment
Conducts application registration
Schedules appointments
Performs intake interviews
Conducts statewide clearance and reconciles any discrepancies on all household members
Maintain office email accounts and serves as clerical backup for units