INTERVIEWING CLERK - 64049921

State of Florida • Yulee, FL

3d

About The Position

Greets and assists internal and external customers in a courteous and respectful manner that presents a positive public image
Checks clients in. Makes sure all sign-ins and client information is updated per visit.
Reschedules clients and notifies clients of any appointment changes when necessary.
Answers the phone, screens calls, takes messages, transfers calls. Confirms client’s appointments.
Collects and verifies client and family income, residency, and insurance status. Registers clients and makes appointments into appropriate clinics based on client needs and clinic guidelines, both in HMS and the electronic oral health record.
Processes records requests and dental referrals. Scans documents into client’s oral health records.
Posts superbills and processes billing of superbills.

Requirements

• Ability to collect correct client information in a timely manner.
• Ability to work effectively with a health care team and maintain an effective working relationship with others.
• Ability to perform tasks common to their paraprofessional position.
• Ability to recognize the limitation of one’s own knowledge and skills.
• Ability to recognize areas of their own practice in need of improvement.
• Ability to teach other staff in the theory and practice of their position.
• Knowledge of the principles and techniques of effective verbal and written communication and ability to apply the.
• Ability to plan, organize and effectively carry out work assignments.knowledge of clinic clerical practices, policies and procedures and the ability to apply them.
• High School Diploma
• Knowledge of administration and clerical procedures and systems
• Proficient in using Microsoft Office Suite

Nice To Haves

• One year experience in a dental clerical position
• Bi-lingual in English and Spanish
• Proficient with Eaglesoft or Dentrix Software

Responsibilities

• Greets and assists internal and external customers
• Checks clients in and updates client information
• Reschedules clients and notifies clients of appointment changes
• Answers the phone, screens calls, takes messages, transfers calls, and confirms appointments
• Collects and verifies client and family income, residency, and insurance status
• Registers clients and makes appointments into appropriate clinics
• Processes records requests and dental referrals
• Scans documents into client’s oral health records
• Posts superbills and processes billing of superbills

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED