Interventional Psychiatry Technician

Headlight • San Diego, CA

4d • $24 - $26 • Onsite

About The Position

Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time.

Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.

As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.

Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.

Headlight is seeking an Interventional Psychiatry Technician to join our team. This position provides clinical administrative, patient, and office support within Headlight’s outpatient Interventional Psychiatry program in our San Diego office that is currently at 5060 Shoreham Pl, Suite 230 & 330, San Diego, CA 92122, but the office will be moving to 8340 Clairemont Mesa Blvd, Suite 200B, San Diego, CA 92111 later this year.

Requirements

• Experience working in a medical office and/or mental health setting required.
• Bachelor’s degree in Psychology, Social Work, Behavioral Health, or a related field preferred; Associate’s degree or High School diploma with relevant experience required.
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to stand for extended periods.
• Current CPR & AED certification is preferred.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.

Nice To Haves

• Previous EHR experience and medical insurance experience preferred.
• Current CPR & AED certification is preferred.

Responsibilities

• Providing daily patient care, monitoring, and charting in EHR for the Interventional Psychiatry programs; Spravato and TMS.
• Responsible for ordering medication through various pharmacies and communicating shipment schedules. Including logging and proper inventory.
• Administer Spravato treatments in accordance with clinical protocols, REMS requirements, and prescriber orders.
• Monitor patient response and tolerability during treatment sessions and escalate concerns to the clinical team as needed.
• Administer, score, and document psychiatric rating scales (e.g., PHQ-9, GAD-7).
• Maintain compliance with REMS, medication logs, safety protocols, and quality standards.
• Providing a safe and therapeutic environment for daily treatment sessions.
• Office administrative tasks include but are not limited to answering phones, sending scheduling reminders, maintaining office inventory, and communicating patient scheduling with providers.

Benefits

• Competitive hourly pay and benefits package.
• Opportunity to work in a cutting-edge healthcare technology environment.
• Professional development opportunities and training.
• Collaborative and supportive work culture.
• Impactful role contributing to the enhancement of patient care and healthcare processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree