Intervention Specialist (Office of the Provost)
About The Position
The Intervention Specialists under general supervision, works to equip at-risk students (those on academic probation and/or suspension) with the necessary tools to succeed by providing proactive advising (ongoing support through timely and direct communication and in-depth discussions of academic progress, performance, and degree planning). This may include providing holistic support (identifying external factors impacting academic success of students and connecting students with campus and community resources), and academic intervention (providing opportunities for academic, personal, and career development) to at-risk students.
Requirements
- Education – Bachelor’s degree in applicable field.
- Experience – Three years of related experience.
- Knowledge of: Word processing and spreadsheet applications.
- Strong interpersonal and organizational skills.
- Ability to: Multitask.
- Work cooperatively with others.
- Strong verbal and written communication skills.
Responsibilities
- In conjunction with the Academic Success Coaches, provide students assistance with registration including advising students, processing add/drops from courses, checking prerequisites, class availability, and reviewing the academic standing of students.
- Help the students review and submit the Academic Reinstatement Appeal
- Implement student assessment, review with students and program team, and monitor progress of students who are on probation, suspension, or identified as “at-risk” by university standards.
- Identify and executes new and/or revised strategies to maximize retention efforts through a holistic retention model. Assists in the implementation and evaluation of these strategies.
- Responds to faculty/staff submitted early alerts and supports students in establishing goals to promote success.
- Acts as a liaison for academic support services such as tutoring, library services, and Student Support Services programs on campus.
- Acts as a liaison between various student affairs areas such as Counseling, Student Disability, Services, Career Services and Financial Aid.
- Practices data-driven outreach, proactive resource referral, and timely academic solution interventions to meet the needs of students.
- Maintains confidential student records and program data. Documents Advising notes, Check-Ins, and other academic interventions.
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What This Job Offers
Job Type
Full-time
Number of Employees
251-500 employees
