Intervention Specialist (Office of the Provost)

Texas A&M•Laredo, TX

2d•Onsite

About The Position

The Intervention Specialists under general supervision, works to equip at-risk students (those on academic probation and/or suspension) with the necessary tools to succeed by providing proactive advising (ongoing support through timely and direct communication and in-depth discussions of academic progress, performance, and degree planning). This may include providing holistic support (identifying external factors impacting academic success of students and connecting students with campus and community resources), and academic intervention (providing opportunities for academic, personal, and career development) to at-risk students.

Requirements

Education – Bachelor’s degree in applicable field.
Experience – Three years of related experience.
Knowledge of: Word processing and spreadsheet applications.
Strong interpersonal and organizational skills.
Ability to: Multitask.
Work cooperatively with others.
Strong verbal and written communication skills.
Licensing / Professional Certification – None.
Physical Requirements – General Office Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervision of Others This position generally supervises employees.
Other Requirements Evening and weekend work may be required.
Position requires on campus, face-to-face interactions.
Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Responsibilities

In conjunction with the Academic Success Coaches, provide students assistance with registration including advising students, processing add/drops from courses, checking prerequisites, class availability, and reviewing the academic standing of students.
Help the students review and submit the Academic Reinstatement Appeal
Implement student assessment, review with students and program team, and monitor progress of students who are on probation, suspension, or identified as “at-risk” by university standards.
Identify and executes new and/or revised strategies to maximize retention efforts through a holistic retention model. Assists in the implementation and evaluation of these strategies.
Responds to faculty/staff submitted early alerts and supports students in establishing goals to promote success.
Acts as a liaison for academic support services such as tutoring, library services, and Student Support Services programs on campus.
Acts as a liaison between various student affairs areas such as Counseling, Student Disability, Services, Career Services and Financial Aid.
Practices data-driven outreach, proactive resource referral, and timely academic solution interventions to meet the needs of students.
Maintains confidential student records and program data.
Documents Advising notes, Check-Ins, and other academic interventions.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.