About The Position

The Interpreter/ Translators II is responsible for oral and written interpretation non-English speaking patients and their families as well as healthcare providers. Acts as a cultural liaison between department staff and families, ensuring family centered care.

Requirements

  • Minimum one (1) year of experience and/or knowledge in interpretation.
  • Passing of language proficiency examinations(written and oral).
  • High School Diploma/ GED or equivalent.
  • Ensures that oral messages are transmitted accurately, completely and transparently.
  • Act as a conduit, clarifier, cultural advocate.
  • Knowledge of ethics and role of the interpreter.
  • Conduct a pre-session with parent and healthcare provider (when possible).
  • Must be fluent in English and the target language.
  • Ability to transmit the message from one language to the other accurately and completely.
  • Knowledge of cultural, social and linguistic communication factors.
  • Strong medical terminology knowledge.
  • Ability to type is required.
  • Promotes high level of professionalism and customer service.
  • Cares with sensitivity and respect and promotes teamwork to achieve CHOC's mission and values.

Nice To Haves

  • Previous experience working in a hospital or clinical atmosphere.
  • Previous experience in Medical interpreting or customer service settings.
  • Familiar with hospital setting/operations.
  • Associate's degree in related field.
  • Formal training in interpretation and/or translation.
  • Medical interpretation and/or translation certificate.
  • Completion of basic medical interpreter training
  • Knowledge of procedures, general and specialty medical terms.
  • Ability to use word processing software.
  • Associate Healthcare Interpreter (AHI) or Certified Medical Interpreter (CMI).

Responsibilities

  • oral and written interpretation non-English speaking patients and their families as well as healthcare providers
  • Acts as a cultural liaison between department staff and families, ensuring family centered care
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