Interpreter Services Coordinator

University of Washington Medical Center•Seattle, WA

1d•Onsite

About The Position

UW Medical Center-Montlake’s Interpreter Services has an outstanding opportunity for an Interpreter Services Coordinator. This role enables patients to access medical care and is part of a team dedicated to improving language access. UW Medical Center is an acute care academic medical center, ranked No. 1 in Seattle and Washington State, known for compassionate patient care and pioneering medical advances. The Montlake campus offers amenities and convenient public transit. UW Medicine is Washington’s only health system with a top-rated medical school and research center, aiming to improve public health by advancing medical knowledge, providing outstanding primary and specialty care, and preparing future health professionals. Employees across UW Medicine collaborate with integrity and compassion to create a respectful, welcoming environment. Working at the University of Washington provides a unique opportunity to change lives, offering outstanding benefits, professional growth, and an environment known for its diversity, intellectual excitement, artistic pursuits, and natural beauty.

Requirements

High school graduation or equivalent
Two years of experience in a healthcare or administrative role
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

Responsibilities

Coordinate interpreter scheduling for patients with Limited English Proficiency (LEP), as well as those who are Deaf, Deafblind, or Hard of Hearing
Collaborate with interpreters to conduct rounds on inpatient units, ensuring effective communication and language access for patients
Manage and fulfill interpreter service requests, confirming details with the originating clinic, unit, or department
Efficiently handle high volumes of detailed information within tight timeframes
Develop and distribute daily schedules for staff interpreters
Facilitate interpreter services through external agencies, telephonic platforms, and video systems, while promptly addressing urgent same-day requests for in-person interpretation
Safeguard sensitive information, including medical and financial data, in all formats—printed, electronic, and verbal
Review and reconcile vendor invoices, investigate discrepancies, and coordinate timely payments
Participate in departmental meetings and professional conferences
Oversee inventory and ordering of supplies, and ensure proper maintenance of office equipment
Provide general administrative support as needed