Internship - Command Center

Delta Dental Plan of Michigan•Farmington Hills, MI

12d•Hybrid

About The Position

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. We are looking for an undergraduate student with two or more years of college with focus in Business Administration, Information Technology or equivalent background. A good candidate will have excellent interpersonal skills, analytical and problem solving skills, be detail oriented, and well organized. Understanding or willingness to learn health care topics, business structures, and call center processes. Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Requirements

Undergraduate student with two or more years of college with focus in Business Administration, Information Technology or equivalent background.
Excellent interpersonal skills, analytical and problem solving skills, be detail oriented, and well organized.
Understanding or willingness to learn health care topics, business structures, and call center processes.
Intermediate knowledge of Excel and PowerPoint, ability to use spreadsheets and work with structured data (database, tables, relationships).

Nice To Haves

Basic Information Technology skills, and understand concepts behind data analytics.
Comfortable working across multiple business disciplines to complete work tasks.