Internet Sales Specialist (Business Development Center)

DeVoe Buick GMC•Naples, FL

21h•$45,000 - $75,000

About The Position

Internet Sales Specialist (Business Development Center) DeVoe Buick GMC Subaru | Naples, FL Due to continued growth, DeVoe Automotive is expanding our high-performance internal Business Development Center and seeking full-time Internet Sales Specialists to join a structured, performance-driven team. This is a critical front-line role responsible for handling internet leads and inbound sales calls, engaging customers quickly and professionally, and setting high-quality appointments through a proven process. This is not a management role and not a desk position. It is a phone-intensive, results-driven role that directly supports the success of our sales operation. Why DeVoe? We combine the stability of a family-owned dealership with the structure, technology, and leadership of a high-performing organization. At DeVoe Automotive, we believe consistency beats guesswork. Our Business Development Center operates with clear expectations, defined processes, and strong leadership support so our team members have every opportunity to succeed. We live our core values every day: We do the right thing We passionately care We are team-oriented We are driven to excellence If you’re looking for a professional environment where effort, accountability, and teamwork matter then you’ll fit right in. This is more than a job; it’s an opportunity to build a long-term career within a growing organization.

Requirements

Strong communication skills across phone, text, and email
Confident and comfortable handling high call volume
Organized with excellent follow-up habits
Coachable and open to accountability
Positive, goal-driven attitude
Ability to handle objections professionally
Comfortable working in a structured environment
Full-time position
Saturday rotation required (closed Sundays)
Flexible availability
Valid driver’s license
High school diploma or equivalent
Stable work history
Pre-employment background check and drug screening required

Nice To Haves

CRM, automotive, call center, or customer engagement experience is a plus — but not required. We will train the right person who is motivated and ready to grow.

Responsibilities

Handle inbound internet leads and sales phone calls
Respond promptly via phone, text, and email
Focus heavily on the first 1–20 days of the lead lifecycle, where engagement matters most
Set and confirm sales appointments that show
Re-engage unsold and inactive prospects
Maintain detailed, accurate CRM documentation
Execute a defined process for communication and follow-up
Collaborate closely with sales managers and the showroom team
Hit daily, weekly, and monthly performance goals