Internet Sales Specialist Supervisor

CSI Leasing Inc•Columbia, SC

About The Position

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world.

Requirements

High School Diploma or GED
Sales experience and proficiency in e-commerce sales platforms, including eBay and other online marketplaces, with an understanding of online merchandising, pricing strategy, and customer engagement best practices.
Demonstrated leadership experience in previous roles
Excellent written and verbal communication skills
Proficient in Microsoft suite with emphasis on Excel, Word, and Outlook
Demonstrates exceptional attention to detail with the ability to analyze data, pricing structures, and inventory accuracy to support revenue objectives.
Possesses a strong working knowledge of IT hardware and related equipment, enabling informed sales decisions, accurate product representation, and effective customer consultation.
Includes sitting, standing, bending, twisting and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.

Nice To Haves

A+ certification or degree in Information Technology or a related field
Typing proficiency of at least 40 words per minute
Prior experience in a computer or technology-related role
Bilingual skills (including Spanish) preferred, based on customer needs

Responsibilities

Supervise, coach, and evaluate sales team members; conduct performance reviews, issue corrective action as needed, and provide ongoing training and development to drive results
Participate in hiring, promotions, and make recommendations regarding staffing levels and compensation.
Oversee and strategically manage up to two eBay Seller’s accounts – including monitoring workflow for selling gear on eBay, equipment prep, pricing, listing, sales, and follow-up service thereof
Developing strong, ongoing relationships with returning eBay customers, with a focus on conversion to wholesale customers
Facilitate facility’s ongoing wholesale sales while maintaining minimum pricing thresholds
Coordinates with other sales staff, team members, and departments to optimize the sales effort
Establish what items need to be recycled within the local facility
Review DEMAN gear within the local facility and pulling/selling all non-serialized parts with value
Review STALE gear within the local facility, and moving to eBay for faster sale
Utilize internal ERP/EPC systems for sales oversight, reporting, forecasting, and operational decision-making.
Assist in repairs of PC, LCD, notebook, printer and other IT (Information Technology) type equipment
Ensure overall department compliance with company policies and operational standards.
Other duties as assigned by department leadership as needed