Internet Sales Manager - Stars and Stripes Harley-Davidson

Stars & Stripes Harley-Davidson • Langhorne, PA

157d

About The Position

The Internet Sales Manager will oversee Internet Fit Specialists who handle incoming phone calls and internet leads, as well as contact existing customers by phone and email to increase customer appointments and sales opportunities.

Requirements

• Call center and telemarketing experience a plus.
• 2+ years of sales and management experience.
• Strong appointment setting, objection handling skills and closing skills.
• CRM experience.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
• Have a love of motorcycles.
• Strong work ethic and willing to give 110% until the job is complete and done right.
• Professional demeanor and appearance.

Responsibilities

• Hiring, training, motivating, counseling and monitoring the performance of Internet Sales/CSC department.
• Assisting individual Internet Fit Specialists in setting aggressive, yet realistic monthly sales goals.
• Tracking all customers to ensure prompt response time and monitoring follow up within the CRM eLeads.
• Ensure that all internet sales reps meet or exceed all activity standards for phone calls and appointments.
• Holding daily sales meetings and conducting sales training.
• Handling incoming internet leads and setting appointments.
• Handle incoming phone call leads and setting appointments.
• Handle live website chat sessions.
• Perform other related duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Motor Vehicle and Parts Dealers