Internet Sales - Firearms Broker - 2274

Cash America Pawn • Houston, TX

1d • $13 - $15 • Onsite

About The Position

The Internet Sales Firearm Broker is a specialized onsite role within Cash America (a FirstCash Company) responsible for creating, managing, and executing online firearm sales across multiple ecommerce platforms. This position requires strong attention to detail, compliance accuracy, product knowledge, and the ability to create an excellent customer experience through written communication and digital presentation.
Applicants must be comfortable working with firearms daily and have a general understanding of online and omni‑channel sales practices.

Requirements

• Ability to lift/carry up to 50 lbs.
• Ability to stand, walk, stoop, push, pull, and perform physical tasks for extended periods (within legal guidelines).
• Comfortable working with and around firearms; must be able to become firearms certified.
• Minimum 18 years of age
• High School Diploma, GED, or equivalent experience
• Strong written communication and customer‑service skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic math proficiency
• Flexible schedule including weekends and holidays
• Proficient with computers, point‑of‑sale systems, and standard office equipment
• General understanding of ecommerce and omni‑channel sales

Nice To Haves

• Bilingual applicants encouraged to apply

Responsibilities

• Manage online listings for firearms across multiple ecommerce platforms.
• Stage and prepare firearms for high‑quality product photography with a strong eye for detail and accuracy.
• Write clear, compelling, and accurate product descriptions to maximize visibility and drive sales.
• Maintain organized workflows to ensure listings, photos, and updates are posted in a timely manner.
• Accurately record all serial numbers and firearm details in compliance with ATF regulations.
• Complete and maintain all 4473 documentation with precision.
• Follow all federal, state, and company policies regarding firearm handling and record‑keeping.
• Respond promptly and professionally to inquiries from online shoppers.
• Use proper spelling, punctuation, and professional communication in all written messages.
• Provide knowledgeable assistance about firearm features, conditions, and purchase requirements.
• Safely package and ship firearms to customers, ensuring secure and compliant delivery.
• Verify receiving FFL information and follow proper transfer protocols.
• Ensure each shipment meets standards for safety, protection, and customer satisfaction.
• Multitask efficiently in a fast-paced ecommerce environment.
• Maintain a high degree of accuracy, organization, and attention to detail.
• Consistently work toward achieving and surpassing sales goals.

Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and voluntary benefits (eligibility required)
• 401(k) Program: Eligible after 6 months of service (21+ years of age)
• Vacation: 1 week after 6 months 1 additional week after 1 year 2 weeks each anniversary thereafter Adjusted per state/local requirements
• Sick/Personal Time: 8 hours after 6 months 16 hours annually thereafter (years 2–10) Adjusted per state/local requirements
• Tuition reimbursement for eligible full‑time employees
• Employee discounts starting day one
• Earned Wage Access program available day two (up to 50% of earned wages, up to five times per month)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED