Internet Sales Call Center

Lone Star Cadillac•Mesquite, TX

About The Position

Become a key part of our dynamic and supportive team!! Cadillac of Mesquite is currently seeking enthusiastic and self-motivated Internet Sales Consultants to assist in the development of the business. The key responsibilities include handling customer leads and facilitating vehicle sales through digital channels like email, phone, and chat. You will learn to sell yourself, your organization, and your product, which makes this the ideal entry-level job for the automotive industry. If you have the horsepower to join a fast-paced environment and the ability to achieve high standards, then apply today!

Requirements

Onboarding process completed within days of applying!
Strong communication and customer service skills; ability to manage multiple leads and tasks efficiently.
Proficient in computer, internet, social media, and CRM software; Familiarity with a variety of vehicles
Skills in influential selling, overcoming objections, and closing deals
Ability to work effectively as part of a team and independently to achieve dealership goals.
Applicants must be 18 years or older and be authorized to work in the United States.
Applicants must have a valid driver's license and must complete the pre-employment screening.

Responsibilities

Lead Management and Customer Engagement Handle online leads, responding promptly to email and phone to engage with potential customers.
Conduct needs analyses, provide detailed information on vehicle features and answer questions about pricing, financing, and services.
Guide customers through the car-buying process, work with the sales and finance departments to ensure seamless purchasing experience and follow up to encourage repeat business.
Appointment Setting and Record Keeping Schedule test drives and showroom appointments for prospective buyers to meet with sales team.
Utilize Customer Relation Management (CRM) software to track customer interactions and maintain detailed sales records.
Online Presence and Product knowledge Maintain the dealership's website by updating vehicle listings with accurate photos and details and actively engage with customers on social media platforms.
Stay updated on new vehicle products, features, and accessories to effectively communicate their benefits to customers.