Internet Sales Consultant

$31,200 - $31,200/Yr

BMW - Warwick, RI

posted about 2 months ago

Full-time - Entry Level
Warwick, RI
Transportation Equipment Manufacturing

About the position

The Internet Sales Consultant at BMW of Warwick is a full-time role within the Business Development Center, focused on delivering exceptional customer experiences through effective communication in a call center environment. The position involves assisting customers via text, email, or social media, ensuring prompt and professional responses to inquiries. This role is ideal for individuals who are motivated, reliable, and possess strong communication skills, contributing to a positive and inclusive workplace culture.

Responsibilities

  • Assist customers in a call center environment via text, email, or social media.
  • Respond promptly and professionally to internet inquiries.
  • Ensure customers have a world-class experience throughout their ownership journey.
  • Utilize MS Office Suite, CRM, and lead management tools to manage inquiries and update customer files.
  • Compile necessary reports and forms in a timely manner.

Requirements

  • Genuine interest in providing an exceptional customer experience.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong work ethic with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.

Nice-to-haves

  • Experience in customer service or sales roles.
  • Familiarity with CRM and lead management tools.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Opportunities for advancement
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