Internet Sales Associate

Bretz RV & Marine • Liberty Lake, WA

1d • $36,000 - $62,000

About The Position

At Bretz RV & Marine, our culture is more than words — it is visible in each leader’s commitment to our company’s core values of passion, teamwork, growth, family, and profitability. With multiple locations across Montana and Idaho, Bretz RV & Marine is the largest dealership in a five-state area, and we are growing rapidly. Here at Bretz, we are more than a team; we are a community. The Bretz community brings the company’s values to life while delivering exceptional outcomes. We pride ourselves on hiring and developing employees who demonstrate a passion for what they do, loyalty to the company and our commitment to our customers, and a drive to succeed individually and as a team. At Bretz, we offer you more than just a job. We offer you the chance at an exciting and rewarding career that you will genuinely enjoy. We value excellence, integrity, and hard work from every employee to deliver Bretz's high standards and performance to all our customers. Do you have what it takes to excel in a fast-paced, high-volume customer service environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales and customer service professionals for new and used vehicles. In this position, you will help to develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website. You will work directly with our in-house marketing office, as well as the floor sales personnel teams. This position is designated as a non-safety sensitive role, you are required to pass a pre-employment drug screening. This drug screening does not include non-psychoactive THC.

Requirements

• Customer Service Skills
• Experience with multi-line phone systems a plus
• Computer Skills
• Ability to type without looking at the keyboard
• Ability to type at least 35 wpm
• Excitement to Learn
• Positive Attitude
• Teamwork
• High school diploma or equivalent
• 12 months + experience in customer service, sales, or internet sales preferred.
• Ability to multitask is imperative

Nice To Haves

• Experience with multi-line phone systems a plus
• 12 months + experience in customer service, sales, or internet sales preferred.

Responsibilities

• Monitor and respond to all Internet leads (referral services and website)
• Develop client prospecting file upon lead receipt
• Quote pricing, rates, and inventory availability
• Cultivating customer communication via email/phone that leads to meeting with floor sales staff (by appointment)
• Receive credit applications (manually and online)
• Remain up-to-date on products, market trends, and certifications
• Understand and implement the dealership sales process
• Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
• Must be familiar with Client Relationship Management (CRM) software

Benefits

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing program.
• Profit-sharing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED