International Talent Program, Americas: Operations & Change

ING • New York, NY

2d • $85,000

About The Position

Ranked #8 on LinkedIn Top Companies in Financial Services Crain’s 100 Best Places to Work Ragan’s Top Places to Work in 2023 Responsibility from day one Digitalization, technological advancements, and product innovation, combined with evolving work practices, are fundamentally reshaping the financial sector. Customers have different needs than before, and new competitors have entered the market. At ING we are taking on this challenge by broadening our horizons and staying ahead of the curve. Our people are forward thinkers that enjoy working in an agile fast-paced environment. The Chief Operations Office (COO) is leading the integration of ING into this new era of the financial services industry. COO brings together many disciplines which means that as a trainee you will be working at the intersection of digitalization, client servicing and data management. You will also play a crucial role in keeping ING and the proprietary information that our customers entrust with us safe and secure. This role demands talented people that can drive process optimization/standardization, consider changes needed from end-to-end and maneuver effectively between an operational environment and the board room. Your journey: 2 years. 3 rotations. Rotation 1: Your HR trainee manager will help you choose your first rotation based on your personal interests and learning goals. This rotation lasts approximately six months. For example, you could take on a role where you focus on improving the operational excellence of teams that deal with customer enquiries and requests, engaging in dynamic projects focused on strengthening innovation, workflow enhancement, and operational resilience. Rotation 2: With these new experiences and contacts, you are in charge of arranging your second rotation. Now it comes down to addressing your network and taking the initiative. We encourage it to gain international experience during this six-month period, which is not only fun but is also good for your personal and professional development. Rotation 3: After two rotations, you now have a better understanding of which direction you would like to go and are ready to choose your third rotation. Are you broadening your knowledge within your track, or would you like to explore another business area altogether? During your third rotation you’ll start networking for your fixed position. This permanent role lets you go deeper into the field right from the start. You expand your knowledge and hone your skills, while working on your further development as e.g. a Junior Consultant, Blackbelt or Lead of a Customer Loyalty Team.

Requirements

• Holds a degree preferably in Operations Management, Business Information Management, Change Management, Supply Chain Management, Business Administration, Industrial Engineering and/or Risk Management.
• Has an interest in financial services and an innovative take on process management.
• Is data- and process-driven and has a strong drive to achieve efficiency, optimization and standardization.
• Excellent stakeholder management and communication skills varying seniority levels.
• Is a forward thinker that applies their strong communication skills to build relationships across the organization.
• Is a self-starter and innovator who stays ahead of industry changes and regulatory developments to implement effective change.

Benefits

• Impressive training package
• Virtual Quarterly training days, two training courses of your choosing, 2 Global Trainee Events
• Base Salary: $85,000
• comprehensive health benefits
• generous 401k savings plan
• competitive PTO
• adoption, surrogacy, and fertility services
• student debt assistance
• subsidies for expenses associated with working from home, commuting, and fitness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees