International Payroll, Principal HR Coordinator

Capital One•Plano, TX

About The Position

International Payroll, Principal HR Coordinator We are seeking a highly motivated and detail-oriented Principal HR Coordinator, to join our Payroll team. This role is crucial in ensuring the accurate and timely distribution of associate compensation across multiple International markets. The Coordinator will apply a deep understanding of end-to-end financial transaction processes and regulatory requirements to execute a wide variety of time-sensitive activities, from key transaction entry to final calculation and comprehensive reconciliation. A core focus will be applying a Customer Focused approach to resolve complex associate inquiries and building our Brand by creating an optimal associate experience. Key Responsibilities & Deliverables The Principal Coordinator is expected to demonstrate strong Job Specific Skills and Results Focus by delivering on the following: Global Payroll Processing & Compliance: Perform daily, time-sensitive payroll operations tasks including but not limited to new associate entry, termination processing, retroactive payments, adjustments, and stop payments. Calculate accurate final compensation for departing associates. Format and interface various financial files into the designated processing system. Execute scheduled and ad-hoc audits of financial data to maintain compliance with established standards. Take action to avoid, overcome, or mitigate risk while ensuring execution on core responsibilities with high quality and little to no errors. Assist in year-end regulatory reporting and preparation. Reconciliation & Error Resolution: Post and reconcile associate compensation, benefit, and deduction transactions. Review system output for errors and make necessary corrections in the processing system. Generate and drive practical solutions that solve existing issues and prevent future problems, independently working through issues within scope. Process overpayments and stop payments. Associate and Partner Support: Proactively seek solutions that anticipate and address internal customer needs. Modify or customize responses to individual stakeholders when answering compensation questions and resolving issues. Assist HR Help Desk representatives in handling and following up on complex inquiries. Collaborate with HR Partners to resolve errors and maintain accurate information in the processing system. Professional Conduct: Hold self accountable for demonstrating the company Values, modeling Excellence and Do the Right Thing. Know how to navigate through the organization to get things done; utilizing formal and informal channels.

Requirements

High School Diploma or equivalent
At least 2 years of experience in a complex, high-volume financial transaction or operations role.
At least 2 years’ experience working with MS Office (Word, Excel and PowerPoint) or Google Suite.

Nice To Haves

Bachelor's Degree or relevant military experience.
Professional certification such as FPC or CPP
Strong understanding of end-to-end payroll operations and regulatory compliance across multiple markets.
Understanding of the gross to net calculation, inclusive of pre/post tax deductions and taxable benefits.
Familiarity with compensation and benefit programs.
Experience with the Workday HR System.
Experience with case management systems.
Strong verbal and written communications skills, with the ability to tailor communications to listener needs.
Working knowledge of ADP Global View application or similar large-scale global payroll processing systems (Streamline, Celergo, etc.).
Proven problem solving, analytical and decision-making skills
Ability to embrace new systems and process enhancements

Responsibilities

Perform daily, time-sensitive payroll operations tasks including but not limited to new associate entry, termination processing, retroactive payments, adjustments, and stop payments.
Calculate accurate final compensation for departing associates.
Format and interface various financial files into the designated processing system.
Execute scheduled and ad-hoc audits of financial data to maintain compliance with established standards.
Assist in year-end regulatory reporting and preparation.
Post and reconcile associate compensation, benefit, and deduction transactions.
Review system output for errors and make necessary corrections in the processing system.
Generate and drive practical solutions that solve existing issues and prevent future problems, independently working through issues within scope.
Process overpayments and stop payments.
Proactively seek solutions that anticipate and address internal customer needs.
Modify or customize responses to individual stakeholders when answering compensation questions and resolving issues.
Assist HR Help Desk representatives in handling and following up on complex inquiries.
Collaborate with HR Partners to resolve errors and maintain accurate information in the processing system.
Hold self accountable for demonstrating the company Values, modeling Excellence and Do the Right Thing.
Know how to navigate through the organization to get things done; utilizing formal and informal channels.