International Operations Specialist (19406)

PGL•Paradise, NV

18d

About The Position

To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.

Requirements

3-5 Years of International Freight Forwarding experience
Industry related degree and/or certification
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Active Listening
Speaking
Critical Thinking
Time Management
Complex Problem Solving
Coordination
Judgment and Decision Making
Reading Comprehension
Oral Comprehension
Oral Expression
Problem Sensitivity
Written Comprehension
Deductive Reasoning
Inductive Reasoning
Near Vision
Speech Clarity
Speech Recognition
Written Expression

Responsibilities

Seek opportunities and challenges in a manner that maximizes profit to PGL while reducing PGL customer supply chain cost
Cooperating with PGL cross-functional teams to accomplish organizational objectives
Facilitate day to day shipment activity
Provide status updates to customers
Responsible for processing all shipment/transportation activities for key customer accounts
Provide instructions to external agents per SOP
Process quoted shipments with operations specialists and agents
Handle import shipments from origin pickup to delivery
Follow up with agents on status of shipments
Provide updates to customers
Update info and accrue all costs in the operating system
Adhere to established customer SOP