International Operations Director

The Suddath Companies • Jacksonville, FL

8d

About The Position

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. General position summary: The Director of International Operations is responsible for overseeing global transportation activities, including both inbound and outbound logistics, for the Government Services Division. Their primary goal is to optimize freight management while minimizing risks and enhancing customer value. This role involves collaborating with various internal and external global stakeholders to set performance objectives related to safety, quality, delivery, and cost and assist Vice President with rate filing, accruals, audits etc. Oversight of liftvan asset management. Develop and assist with a vision for capacity development and technology enhancements for capacity related challenges and improvements working in concert with domestic operations leader.

Requirements

• Thorough working knowledge of various transportation modes including the relative costs and benefits, logistics, and shipping activities.
• A high energy, collaborative leadership style and a proven track record of building and implementing effective teams.
• Strong business acumen
• Comprehensive understanding on how to create & utilize Manager reporting tools
• Detail Oriented
• Analytical skills to evaluate data and make operational decisions.
• Strategic Thinking and execution skills
• Strong communication & relationship management skills
• Excellent network building skills
• Participation in Suddath’s Executive Leadership program
• Ability to read and interpret general business periodicals, professional journals, technical procedures or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Excellent written and verbal communication skills.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, Mover suite and other applications used in the performance of job duties.
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
• Specific vision abilities required by this job include close vision and ability to adjust focus.

Nice To Haves

• Prior experience as a manager with proven leadership ability preferred.

Responsibilities

• Yearly rate filing process for the current Military Household Goods tender program: Initiate rate requests with all transportation service providers to ensure accurate and profitable outcome for both the international and domestic military programs.
• Manage Third-Party Logistics and Carrier Relationships: Overseeing third-party logistics providers and carriers, managing their performance, negotiating contracts, and selecting suitable partners.
• Transportation Rate and Contract Management: Responsible for negotiating transportation rates and contracts across various modes, such as ocean, less-than-truckload (LTL), truckload, intermodal, parcel, and air freight.
• International Freight Import and Export: Managing international freight processes, ensuring compliance with regulatory requirements and policies, and tracking international costs, including tariffs and duties.
• Compliance and Risk Management: Identifying and implementing strategies to support compliance, reduce risk, and respond to customs inquiries.
• Cost Reduction and Service Enhancement: Identifying opportunities for cost reduction and service improvement through network optimization and continuous improvement efforts, either directly or indirectly through carrier and third-party logistics provider performance management.
• Operational Analytics and Capacity Optimization: Managing operational analytics and optimizing capacity for transportation operations.
• Employee Management: Developing and implementing guidelines for employee evaluations, recruitment, and promotion within the department.
• Cross-Functional Collaboration: Collaborating with managers from the Customer Service and Operations teams to ensure seamless coordination across various functional areas.
• Key Performance Metrics: Tracking and meeting key performance metrics to assess and improve the performance of transportation operations.

Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.
• Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees